Short-term Insurance Administrator - East London, South Africa - Abantu Staffing Solutions

Thabo Mthembu

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Thabo Mthembu

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Description

Minimum Requirements:


  • Grade 12 / Matric
  • Experience (3+ Years in industry)
  • NQF4 qualifications and credits
  • RE5 Exam passed
  • Class of Business completed for STI Personal and Commercial lines
  • NQF5 passed for STI (Highly advantageous)
  • Experience on SANTAM online system (Highly advantageous)
  • Product specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc. (Highly advantageous)

Responsibilities:


  • Make
- and receive calls to clients

  • Do
- and follow through amendments to client policies

  • Evaluate cover to avoid under insurance
  • Advise on claims under what section covered on policies
  • Involvement with claims intermediary service (Client satisfied)
  • Manage unpaid premiums
  • Evaluate rates onlineitems and negotiate premiums
  • Policy renewals
  • Completeness and accuracy of RecordofAdvice
  • Fit & Proper, FAIS, FICA and Code of Conduct compliant
  • Grow portfolio by up
- and cross selling

  • Build relationships (Trust) with clients

Key Skills and Competencies:


  • Strong administrative skills
  • Good verbal
- and written communication skills at all levels

  • Computer literate in Microsoft office and internet
  • Selfdiscipline and time management
  • Punctuality
  • Meet deadlines

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