Short Term Insurance Claims Administrator - East London, South Africa - E2E Staffing (PTY) LTD

Thabo Mthembu

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Thabo Mthembu

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Description
Grade 12


Competence:


  • Experience (1+ Years in industry)
  • Class of Business completed for STI Personal and Commercial lines
  • Operational Ability
  • Product Specific Training
  • Experience on SANTAM online system
  • Product specific training completed with main players in insurance industry:
Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte et

  • Strong administrative skills
  • Good verbal
- and written communication skills at all levels

  • Computer literate in Microsoft office and internet
  • Selfdiscipline and time management
  • Punctuality
  • Meet deadlines

Job description:


  • Make
- and receive calls to clients

  • Gathering and follow up all info and documents required to register claim.
  • Advise on claims under what section covered on policies.
  • Interaction and follow up with Insurers
  • Involvement with claims intermediary service (Client satisfied).
  • Follow claim through to Agreement of Loss and signed by client.
  • Logic and intellect to ensure customers treated fairly.
  • Build relationships (Trust) with clients

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