Short-term Insurance Claims Administrator - East London, South Africa - Abantu Staffing Solutions

Thabo Mthembu

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Thabo Mthembu

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Description

Job Title
:

Short-Term Insurance Claims Administrator
Employment Type
:

Full Time
Experience
:
2 to 3 years
Salary
:

Negotiable
Job Published
:
09 April 2024
Job Reference No

:


Minimum Requirements:


  • Grade 1 1+ Years Experience in the same or similar industry
  • Class of Business completed for STI Personal and Commercial lines
  • Operational Ability
  • Product Specific Training
  • Experience on SANTAM online system (Highly advantageous)
-
Product specific training completed with main players in insurance industry:Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc. (Highly advantageous)


Main Responsibilities:


  • Make
- and receive calls to clients

  • Gathering and follow up all info and documents required to register claim
  • Advise on claims under what section covered on policies
  • Interaction and follow up with Insurers
  • Involvement with claims intermediary service (Client satisfied)
  • Follow claim through to Agreement of Loss and signed by client
  • Logic and intellect to ensure customers treated fairly
  • Build relationships (Trust) with clients

Key skills and Competencies:


  • Strong administrative skills
  • Good verbal
- and written communication skills at all levels

  • Computer literate in Microsoft office and internet
  • Selfdiscipline and time management
  • Punctuality
  • Meet deadlines

Skills:


  • ClaimsTelecommunicationClient Service
    Industries:
  • Insurance

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