- Minimum 5 years' experience in Airfreight
- Min 5 years' experience in freight forwarding.
- Must have knowledge of import air process and basic understanding of air export process
- Person must be organized and be able to manage a portfolio of clients / team of individuals
- Self-Motivated and deadline driven
- Able to work under pressure
- Communicate effectively with local colleagues and clients
- Team player with positive attitude
- Process Driven
- P&L Management Experience advantageous
- Ability to manage clients, meet with them, discuss challenges on shipments and handle any client correspondence both telephonically, on email and in person.
- Liaising and pro-actively communicating with clients throughout the process.
- Ability to escalate where required to the relevant parties, and maintaining a good working relationship with all various teams and departments.
- Manage the Job Prof report daily
- Ensure we reach our vendor and debtors targets
- Global office communication
- Manage Intercompany Report
- Manage all required financial reporting applicable
- Manage credit notes
- Ensure the team is billing the correct rates as per client and internal requirements and QMS
- Manage all 3rd party contractors e.g. FSI / Guardforce etc
- Ensure department KPI's are maintained
- Monitor the team's performance and output
- Complete the team one on ones annually with feedback given
- Disciplinary action when required
- Monitoring of sick leave and annual leave
- Ensure all cargo are invoiced within the invoicing metric
- Monitor data quality
- Ensure all team members are trained and up to date with Dangerous Goods
- Ensure we share toolbox talks / monthly updates and information with the team and continuously train on Cargowise updates
- Ensure all team members are up to date with handling DG / express/ valuable cargo
- Ensure all team members are monitoring and managing consols, shipment tracking, ETAs etc
- Ensure all team members are completing the billings / rates checking correctly and within metric
- Monitor that AP invoices are imported and communicated with the rest of the team to remove duplicate costs
- Ensure team are updating all milestones throughout shipment lifecycle.
- Continue to drive profits / revenue on all shipments and clients.
- Complete all special reports for clients (support sales and CRM where required)
- Support with client visits / carrier meetings / vendor meetings where required.
- Manage revenue and think of new ways of creating increased revenue
- Manage all operational expenses e.g. telephone, stationery, ensure minimized paper and any other expenses
- Support sales and CRM
- Attend Implementation meetings and ensure accounts are allocated and signed on correctly within operations
- Support with external departments; landside / transport / DSV cold / customs / invoicing
- Continue to support with continuous improvement projects
- Support with interviews / SRFs and RTEs to align to the recruitment process
- Support the team to manage within committees on events / farewells/retirements etc.
- Support the team on escalations form clients / queries and reports to clients and escalate with product and origin.
- Escalate on ongoing issues
- Support the enforcement of company policies, Code of Conduct and values
- Support on all reports; unbooked / profit and loss / unbilled / transactional reports / dummy vendors / credit notes / WIPs / closing files / run offs etc
- Commercial experience
- Extensive relationship with all major airline carriers and ground handlers in Cape Town
- Client orientated and commercially focused.
- Strong with operational processes.
- Able to lead a team and adaptable to change.
- Financially orientated.
-
Revenue Manager
1 week ago
HotelJobs Cape Town, South AfricaLOOKING FOR AN REVENUE MANAGER WITHIN THE HOSPITALITY GROUP · - MUST HAVE MINIMUM 4 YEARS EXPERIENCE WITH PROVEN SUCCESS IN THE POSITION · - EXTENSIVE KNOWLEDGE OF REVENUE MANAGEMENT PRACTICES · - MUST HAVE WORKED ON REVENUE MANAGEMENT PLATFORMS AND TECHNOLOGY · - EXTENSIVE KNOWL ...
-
Manager: Project Management
3 days ago
Telkom SA Limited Cape Town, South Africa**Core Description**: · Responsible to develop and manage the implementation of resource and business development strategies to direct the Openserve towards continuous improvement. Responsible for managing and coordinating dedicated and integrated project management plans in dedi ...
-
Manager: Data Management
1 week ago
Ventura Smiths Cape Town, South AfricaA client in Cape Town is seeking a manager for their Data Management team as follows · - To manage a team of Data Managers that will implement a DM framework across the org. · - Recruit, mentor, coach and guide your DM team, as an SME in the DM field · - Set Data Governance stand ...
-
Manager- Risk Management
4 days ago
City of Cape Town Cape Town, South AfricaELIGIBILITY · Suitably Qualified · CLOSING DATE · REFERENCE NUMBER · FPR 52/23 External · SALARY · **TCOE**: R R · DEPARTMENT · Resilience · DIRECTORATE · FUTURE PLANNING AND · RESILIENCE · Manager · - Risk Management · **Requirements**: · - A relevant B. degree and professional ...
-
IT Manager
3 days ago
VOSS Solutions Cape Town, South Africa**About the company**: · VOSS develops a range of products that are used by the world's largest communications service providers and enterprises. These market-leading tools are paired with professional services to help our customers achieve the most from their digital workplace p ...
-
IT Manager
12 hours ago
VPUU NPC Cape Town, South AfricaVACANCY · - Violence Prevention through Urban Upgrading [VPUU NPC] finds its origins in the need to create safer and sustainable communities as a proactive response to the high levels of violence depriving people in particular areas of access to opportunities to participate fully ...
-
Manager
3 days ago
Amazon Commercial Services (South Africa) (Pty) Ltd Cape Town, South Africa10+ years of experience with a blend of Sales, technical, business and product and/or program management roles · - Experience in people management (min. 5 years of team management experience) · - Bachelor's Degree in Business, Economics, Management, Engineering or related degree ...
-
IT Manager
1 week ago
Surgo HR & Training Cape Town, South AfricaOur Client is a non-profit organisation that works throughout Cape Town's township communities towards a more just society where human rights can be fully actualised. They have a holistic and community-led approach to the sustainable development of impoverished communities, focus ...
-
Manager
3 days ago
LRI Invest S.A. Cape Town, South AfricaRole summary: · - As a Manager, you will be working with the Administration Teams in both Jersey and in South Africa. The team is expected to grow to around 10 this year. You will be expected to manage this team with the support of the local SA Management team.- Key responsibilit ...
-
Managed Services Manager
3 days ago
Believe Resourcing Cape Town, South Africa**About our client**: · Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Their fingerprints can be found on technology in workplaces of more than 250,000 com ...
-
Manager
3 days ago
Apex Group Cape Town, South AfricaManager · Location: Cape Town, South Africa · Date Posted: Jul 10, 2023 · **Description** · Role summary: · As a Manager, you will be working with the Administration Teams in both Jersey and in South Africa. The team is expected to grow to around 10 this year. You will be expecte ...
-
Managed Services Manager
2 days ago
Believe Resourcing Cape Town, South Africa**About our client**: · Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Their fingerprints can be found on technology in workplaces of more than 250,000 com ...
-
IT Manager
1 week ago
Strategic Fuel Fund Cape Town, South AfricaThe **Strategic Fuel Fund Association (SFF)**, a subsidiary of the **Central Energy Fund (CEF)**, manages crude oil storage facilities in the Western Cape, and environmental protection against oil pollution. · SFF currently seek to employ an **IT MANAGER** (24-month contract) at ...
-
Manager
3 days ago
LRI Invest S.A. Cape Town, South AfricaRole summary: · - *** · - Key responsibilities:Joint responsibility for assisting in the development of the Alternative Asset Teams in Cape Town and for the day-to-day financial reporting and management of portfolios of clients across these teams; · -Assisting in the Management o ...
-
Manager
1 week ago
Apex Group Cape Town, South AfricaManager · Location: Cape Town, South Africa · Date Posted: Apr 11, 2023 · **Description** · **Role summary**: · **Key responsibilities**: · - Coordination with Senior Management in SA and Jersey to assist and coordinate workflows and planning for the team; · - Ensuring the team h ...
-
Manager
1 day ago
Multiquip Cape Town, South AfricaA job opportunity has become available for a Managerial position within a company in the Lifting, Rigging, Safety PPE, Transport lashing, and Tarpaulin Supply industry. · They will be offering the following: company vehicle, petrol, cellphone, as well as an option for a provident ...
-
IT Manager
1 week ago
HR Genie Cape Town, South AfricaOrganisational Responsibility · - Ensuring the successful completion of several large projects in terms of deliverables, resources and client satisfaction. · - Results are achieved by the final delivery of services or products resulting from the work of one or more several teams. ...
-
Manager
1 week ago
LRI Invest S.A. Cape Town, South AfricaLocation: Cape Town, South Africa · Date Posted: Apr 11, 2023 · **Description** · **Role summary**: · **Key responsibilities**: · - Coordination with Senior Management in SA and Jersey to assist and coordinate workflows and planning for the team; · - Ensuring the team has a stron ...
-
IT Manager
1 day ago
Boardroom Appointments Cape Town, South Africa**Responsibilities**: · - Oversight of Information and Communications Systems (ICS) and Network teams · - Management of team members and provide guidance and coaching where necessary. · - Monitoring and management of organization-wide IT and network infrastructure and operations. ...
-
IT Manager
1 week ago
Recruitment Matters Africa Cape Town, South AfricaOrganisational Responsibility · - Ensuring the successful completion of several large projects in terms of deliverables, resources and client satisfaction. · - Results are achieved by the final delivery of services or products resulting from the work of one or more several teams. ...
Manager - Cape Town, South Africa - DSV
Description
Time Type:
Full TimeMain Purpose of The Role:
To manage the Airfreight team, including the airfreight import and export operational processes / financial results / KPIs and client requirements and support from business as a whole.
Minimum Requirements:
Qualifications:
Qualification in Logistics or Supply Chain Management an added advantage
Computer packages
Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook
Cargowise understanding and previous experience would be beneficial
Strong Outlook understanding and competency
Duties and Responsibilities:
Electives: