Customer Service Agent - Johannesburg, South Africa - Buffalo International Logistics

Buffalo International Logistics Johannesburg, South Africa

Found in: Talent ZA C2 - 22 hours ago

Full time

Description

Requirements:

Matric
2 + years in Customer Service
2+ in Call Centre Environment
Computer Literate
Patient
Great Communication Skills
Ability to stay calm when customers are stressed or upset.

Responsibilities:

Ensure customer satisfaction and provide professional customer support.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.

Please note if you have not received any feedback in 2 week, consider your application unsuccessful.

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