
Lihle Mabanga
Customer Service / Support
About Lihle Mabanga:
I have great passion for Customer services and people development. With over 15 years of experience in the Financial sector, I consider myself a master key
Experience
Standardbank-Mobile banking
Sales support specialist: 4 years
Standardbank -UCount
Quality Assurance and Incidents: 1 year
Standardbank -Voice branch
Quality Assurance and coach: 5 years
Standardbank - Local markets
Team leader Sales: 2 years
Standardbank - Voice branch
Prestige and private banking:2 years
Education
UNISA
Basics of Total quality management
NQF Level 5 certificate
Damelin
Facilitation using a variety of given methodologies
NQF Level 5
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