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Lihle Mabanga

Lihle Mabanga

Quality Assurance, Coach and Sales specialist

Customer Service / Support

Johannesburg, City of Johannesburg Metropolitan Municipality

Social

About Lihle Mabanga:

I have great passion for Customer services and people development. With over 15 years of experience in the Financial sector, I consider myself a master key

Experience

Standardbank-Mobile banking

Sales support specialist: 4 years

Standardbank -UCount

Quality Assurance and Incidents: 1 year

Standardbank -Voice branch

Quality Assurance and coach: 5 years

Standardbank - Local markets

Team leader Sales: 2 years

Standardbank - Voice branch

Prestige and private banking:2 years

 

Education

UNISA

Basics of Total quality management

NQF Level 5 certificate

Damelin

Facilitation using a variety of given methodologies

NQF Level 5

 

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