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    Senior Manager: Supplier Contract Management - Centurion, South Africa - SD Recruitment

    SD Recruitment
    SD Recruitment Centurion, South Africa

    12 hours ago

    Default job background
    Description
    Our client a well-established Telecommunications service provider is urgently looking for a Senior Manager: Supplier Contract Management. The ideal candidate will be responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others managing relationships between business (tactical/operational and strategic units) and suppliers as well as supplier performance. Ensuring that suppliers deliver againstcontractual SLAs and requirements of business units in achieving objectives.

    Job Responsibilities:
    • Tactical/ Operational supplier relationship management
    • Ensure supplier execution against SLAs/ operational requirements (between regions and suppliers) and monitoring and improving performance management frameworks of contracts.
    • Manage poor performance of suppliers using remedial actions/ plans and or contractual mechanism, e.g. penalties.
    • Ensure and facilitate equal work allocation to suppliers by engaging both operations and Suppliers.
    • Determine and monitor execution capabilities of suppliers by tracking capacity, working with suppliers to increase capacity as required by operations.
    • Facilitate continuous engagement with Suppliers and become a single point of contact for Suppliers on all contractual issues.
    • Dispute resolution.
    • Manage team.
    • In line with the defined procurement strategy, manages the identification, classification and categorisation of suppliers.
    • Responsible for supplier relationship management and performance management
    • Supports the management of internal client feedback and query resolution on supplier performance
    • Administers periodic surveys to measure customer feedback for continuous improvement
    • Closely monitors contract compliance and flags areas of non-compliance for corrective action
    • Identifies methods for optimising user compliance and customer satisfaction.
    Minimum Requirements:
    • A CIPS Level 6 certification preferable
    • Relevant 3-year degree/ diploma (at least NQF level 6). MBA will be an advantage.
    • 7 Years relevant experience, of which at least 2 years on management level preferable
    • Must have a good understanding of the ICT industry, with a focus on the Telecommunications market and trends. Experience in the ICT/ Openserve sourcing environment with large scale sourcing projects exposure
    • An understanding of the Preferential Procurement Framework Act, NDP, NIPC, ICT sector guides and B-BBEE codes
    • Detailed knowledge of telecommunications next generation network market and trends
    • Knowledge and experience in medium to complex negotiations, contracts management, business finance and strategic cost management
    • Experience in building and managing long term internal and external business relationships.
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