Nicolene Wannenburg
About Nicolene Wannenburg:
I am a customer focused and results driven individual, equipped with extensive skills and expertise in finance, customer experience, operational, administrative, work professions.
My career span over 23 years in the following industries:
• Retail • Telecommunications
I pride myself on my exceptional leadership, strong communication skills, improvisational and problem-solving as well as analytical and organizational skills.
I do handle pressure effectively and manage all levels of conflict and/or difficult clients efficiently - aiming for beneficial outcomes for all parties involved. I am a fast learner, with an exceptional eye for detail. I am always willing to go the extra mile, be proactive and to do more than what is expected of me.
I regard integrity, discipline, respect, and mindfulness as my main personal values.
Experience
AREAS OF EXPERTISE
- Finance – sound knowledge for AR Processes with the ability to understand and interpret contracts as well as understand legal and financial terminology.
- Debtors Book
- Cashbook
- Credit Vetting
- Collections
- Retail and Customer Support
- Financial Management Reporting
- Procurement
- Fantastic customer service ethic
- High expectations for quality and attention to detail
- Self-directed, willing to experiment and not afraid to fail.
- Ability to work independently and remotely while being part of a bigger team.
Solution Design
- Customer Services
- Organizational skills
- Efficient time management
- Training
- Report Writing
- Audits
- Policies & Procedures
- Staff Development
- Software Systems & platforms
- Cash Management
Education
Higher Certificate in Accounting Sciences – 4 distinctions
Unisa – University of South Africa – 2018
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