- 5 -7 years senior contact Centre management experience in BPO sector
- Strategic and tactical focus
- Strong analytical skills
- In-depth client interface
- Salary negotiable aligned to industry norms and experience.
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Chief Operating Officer
2 days ago
Pollock and Associates Johannesburg, South AfricaChief Operating Officer Bank/Fin Services/Insurance · Johannesburg - Gauteng - South Africa · Are you ready to lead and drive the company's internal operations towards unprecedented growth? We are seeking a highly skilled and visionary Chief Operating Officer to join the team and ...
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Chief Operating Officer
6 days ago
Edge Executive Search Johannesburg, South AfricaA client in Johannesburg North are in search of a Chief Operating Officer (COO). · **Requirements**: · - Work alongside the CEO and Board of Directors · - Company comprised of 650 staff with a goal to reach 1300 in the next 4 years · - Involvement in Sales operations, BPO operati ...
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Director of Quality and Practice
4 days ago
Believe Resourcing Johannesburg, South Africa**Director of Quality and Practice** · Locations: South Africa, Sandton, Johannesburg · **OUR CLIENT** · A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Tec ...
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Director of Quality and Practice
5 days ago
Believe Resourcing Johannesburg, South Africa**Director of Quality and Practice** · **OUR CLIENT** · A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology · **THE JOB**: · Our client is looking fo ...
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Operations Director
3 days ago
Quantanite Johannesburg, South Africa**Exciting Leadership Opportunity at Quantanite: Director of Operations** · **About Us**: Quantanite is a global leader in business process outsourcing (BPO) and customer experience (CX), dedicated to revolutionizing service delivery through innovation and exceptional client-cent ...
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Head of It
5 days ago
Believe Resourcing Johannesburg, South AfricaOUR CLIENT: · A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. · **Job description**: · The position is based in Johannesburg, South Africa, work ...
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Specialist - Forecast Operations
15 hours ago
MTN Nigeria Johannesburg, South AfricaCall · Volume Distribution between BPO's for routing and forecasting purposes · Analyse · and interpret all data that impacts on the various CSO touchpoints · Capture · and understand the needs of internal/external departments for all aspects of forecasting, · planning, resourcin ...
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Quality Assurance Manager
3 days ago
Quantanite Johannesburg, South Africa**Purpose of Role**: · The Quality Assurance Manager assures consistent quality of operations by developing and enforcing · good, automated business practice systems, validating processes, providing documentation and · managing staff. · The goal is to assure the high quality of o ...
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Head of IT
5 days ago
Kumusa Consulting Johannesburg, South Africa**Duties and Responsibilities**: · Oversee global IT operations, drive improvement of end user satisfaction with IT systems and services · Create long-term operating strategy for the IT Operations Department identify, develop, implement ICT frameworks, standards, policies, proced ...
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Senior Information Security Manager
5 days ago
Believe Resourcing Johannesburg, South Africa**Senior Information Security Manager** · Johannesburg · **OUR CLIENT**: · A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology · **PURPOSE OF THE JOB ...
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Head of It
4 days ago
Believe Resourcing Johannesburg, South AfricaOUR CLIENT: · A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. · **Job description**: · The position is based in Johannesburg, South Africa, work ...
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Call Centre Manager
6 days ago
Pollock and Associates Johannesburg, South AfricaCall Centre Manager Call Centre BPO ~ Manufacturing · Johannesburg East, Johannesburg - Gauteng - South Africa · Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbou ...
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Senior SAP Mm Support Specialist
5 days ago
Globe 24-7 Johannesburg, South Africa**The Company** · Our client operates on a large-scale copper and cobalt deposits, both open pit and underground, with high-grade mineral reserves. Metals production is conducted using up-to-date metallurgical processing. They are one of the world's largest diversified natural re ...
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Call Centre Agent
15 hours ago
Believe Resourcing Johannesburg, South Africa**Our client is looking for English Customer Service Agents that is excited about entering the international market.** · **Package**: · - **R 7166 per month · + R1000 Night Shift Allowance · + R1000 Advisor Allowance · - Medical Aid for the main member · - Funeral Cover · - Full ...
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Building Supervisor
4 days ago
Quantanite Johannesburg, South Africa**Location**: Johannesburg, South Africa · **Start Date**: ASAP · **Compensation**: Negotiable · **Reporting to**: Senior Facilities Manager · **About Quantanite**: · Quantanite is a premier customer experience (CX) and digital outsourcing solutions company, committed to helping ...
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Assistant Accountant
2 days ago
Performer Recruitment Johannesburg, South AfricaIntroduction · Our client is seeking an Assistant Accountant with strong account reconciliation skills and sound financial understanding. · The Group represents an innovative and comprehensive basket of quality hygiene and safety products tailored for various industries, includin ...
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NTT Ltd. Johannesburg, South AfricaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Service Controller
4 days ago
Daisy Business Solutions Johannesburg North, South AfricaØ Logging faults with service providers · Ø Opening / Closing new calls for clients using CO3/BPO operating system · Ø Issuing of stock and toners · Ø Taking No Charge Toner orders and processing the orders · Ø Stock ordering · Ø Have attention to detail when compiling reports/Se ...
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Service Controller
6 days ago
CBC Johannesburg North, South AfricaØ Logging faults with service providers · Ø Opening / Closing new calls for clients using CO3/BPO operating system · Ø Issuing of stock and toners · Ø Taking No Charge Toner orders and processing the orders · Ø Stock ordering · Ø Have attention to detail when compiling reports/Se ...
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Bpo Contact Center Campaign Manager
3 days ago
iContact BPO Cresta, South Africa**Job description** · **About us**: · iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. · We build our solutions around our client's bespoke needs, delivering a professional outsour ...
Regional Head of BPO Operations - Johannesburg, South Africa - CallForce
Description
Regional Head of BPO Operations
Provide strategic leadership to multifaceted BPO operation.
Contact