Service Controller - Johannesburg North, South Africa - CBC
Description
Ø Logging faults with service providersØ Opening / Closing new calls for clients using CO3/BPO operating system
Ø Issuing of stock and toners
Ø Taking No Charge Toner orders and processing the orders
Ø Stock ordering
Ø Have attention to detail when compiling reports/Service Schedules
Ø Schedule next day callouts for technicians
Ø Document filing
Ø Booking installations for technicians
Ø Constant communication with the technicians
Ø Liaise with suppliers
Ø Liaise with clients
Ø Liaise with directors & sales reps
Ø Create purchase orders
Ø Run day to day duties of the office.
REQUIREMENTS:
Ø Matric
Ø Proficient in English
Ø Min 3 years in similar position
Ø Previous experience in telecommunications (Bonus but not compulsory)
Ø Good understanding of MS Office
Ø Excellent computer skills
Ø Be able to manage time effectively
Be able to work alone
Job Type:
Temporary
Contract length: 4 months
Salary:
R5, R8,000.00 per month
Ability to commute/relocate:
- Johannesburg North, Gauteng: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Certificate (preferred)
Experience:
Service Control: 3 years (required)
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