Jobs
>
Johannesburg

    Investment Service Consultant - Johannesburg, South Africa - Wenz Recruitment

    Wenz Recruitment
    Wenz Recruitment Johannesburg, South Africa

    13 hours ago

    Default job background
    Description

    The responsibilities will include, but not be limited in any way to:

    • Ensuring an excellent quality of service is given to clients at all times
    • Online accounts verification and activation
    • Build and establish relationships at all levels with internal departments, so as to ensure that timeous resolutions are found to any problems that might arise
    • To provide support to the correspondence and walk-in-centre teams as and when required
    • Completing administrative and repetitive tasks in keeping accurate, detailed stats of all queries and correspondence
    • Identifying and proposing solutions to process and service related failures
    • To supply marketing material via various Media forms to all interested parties
    • Database updates and information maintenance

    Qualifications and experience which are Non-Neg.

    • Relevant business degree or studying towards NOT NEG
    • Matric/Grade 12
    • 6 months contact centre experience/client services experience
    • Excellent verbal and written communication skills (good voice and good diction)
    • Be multilingual
    • ITC/CRIM Clear
    • Computer Literate

    Skills:

    The importance of this role is that the candidate should possess all of the following skills.

    • Self Control, Initiative, Analytical Thinking, Professionalism, and Administration Skills
    • Friendly and diplomatic nature with a passion for people
    • Maturity to speak confidently with intermediaries and clients
    • Have an aptitude to learn different products
    • Posses the highest standards of personal integrity and the ability to maintain confidentiality
    • Cope with shifting priorities
    • Ensure conformity with processes and rules
    • Organised and self-disciplined
    • Enjoys working in a team environment.
    • Numeric and Verbal Ability
    • Quality Focus (Attention to detail and Accuracy)
    • Adaptability, Stress tolerance
    • Ability to deal with complexity of different types of calls and clients
    • Ability to prioritise and function positively under pressure
    • Accept accountability and take responsibility for tasks done
    • Ability to relate to others
  • Santam

    Client Service Consultant

    15 hours ago

    Santam Johannesburg, South Africa

    Who are we? · Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our ...

  • Isilumko Staffing

    Service Delivery Consultant

    1 hour ago

    Isilumko Staffing Johannesburg, South Africa Contract

    I am looking for someone with a bubbly personality, ability to pitch solutions to customers, managing territories / projects, to join an international client in JHB on a contract basis of 12 months, to start as soon as possible. · Travel to inner cities to pitch solutions to get ...

  • FirstRand

    Service Consultant D

    15 hours ago

    FirstRand Johannesburg, South Africa

    About us, purpose, experience and qualifications · **about us**: · - make a promise · - be deeply invested · - value our differences · - build trust, not territory · - have courage · - always do the right thing · **purpose**: · - To provide excellent customer service through mult ...

  • FirstRand

    Client Service Consultant

    15 hours ago

    FirstRand Johannesburg, South Africa

    About us, purpose, experience and qualifications · **about us**: · - make a promise · - be deeply invested · - value our differences · - build trust, not territory · - have courage · - always do the right thing · **purpose**: · **experience and qualifications**: · - Minimum Quali ...

  • Swiss RE

    Senior Broker Servicing Consultant

    1 hour ago

    Swiss RE Johannesburg, South Africa

    **About the role**: · As Senior Broker Servicing Consultant you will our South African based Underwriting team in the handling of insurance business for corporates and their brokers. You will provide technical and operational assistance to meet clients', intermediaries' and inter ...

  • Whizants

    Customer Service Framework Consultant

    15 hours ago

    Whizants Johannesburg, South Africa

    **Role: Senior Consultant: Customer Service Framework | Customer Experience** · **Rate: To be discussed on suitability** · **Location: Gauteng** · **Available: Immediately** · **Minimum requirements**: · - Must have experience in the design and implementation of a customer experi ...

  • FirstRand

    Service Recovery Consultant-2

    15 hours ago

    FirstRand Johannesburg, South Africa

    Job Description · To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests. · Hello Service Recovery Consultant · Welcome to FNB, the home of the #changeables. We design for the shapeshifter ...

  • Optimal Growth Technologies

    Senior Consultant: Managed Services

    1 hour ago

    Optimal Growth Technologies Johannesburg, South Africa

    **Job Summary**: · As a Customer Support Specialist, you will play a crucial role in receiving and analyzing support requests, determining optimal solutions, and implementing them efficiently. This position requires negotiating deals with customers in alignment with policies and ...

  • Absa Bank Limited

    Fic Service Centre Consultant

    1 hour ago

    Absa Bank Limited Johannesburg, South Africa

    Bring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...

  • Smollan

    Customer Service Consultant: Order Entry

    15 hours ago

    Smollan Johannesburg, South Africa

    We're on the lookout for a Customer Service Consultant based in JHB North · As a Customer Servcie Consultant, you will be responsible for: · - Stakeholder Engagement · - Administration and Systems Management · - Client service · - 1-2 years' experience in a Call Centre/customer s ...

  • Energy at Work Projects

    Sales/customer Services Consultant X2

    1 hour ago

    Energy at Work Projects Johannesburg, South Africa

    Leading accounting firm seeks 2 x dedicated sales/customer service consultants to join their team · **Duties and Responsibilities** · - Handling inbound and outbound calls · - Selling subscriptions, events and courses to prospective customers · - Handling objections · - Sell, cro ...

  • Discovery Ltd.

    Service Consultant

    1 hour ago

    Discovery Ltd. Sandton, South Africa

    **Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:13 Feb 2024- Assisting clients with queries and servicing requests on their life policies with required SLA. Identifying sales opportunities.Answering inbound calls timeously and making required ...

  • J Smith Collier & Associates

    Bank Services Consultant

    1 hour ago

    J Smith Collier & Associates Sandton, South Africa

    An opportunity has become available for a Bank Service Consultant based in JHB · Purpose of the position · Developing business growth opportunities by actioning the strategic goals of the · organization and delivering a premium class service to our customers and future · Duties a ...

  • Discovery Ltd.

    Broker Services Consultant

    1 hour ago

    Discovery Ltd. Sandton, South Africa

    **Business Unit**:Discovery Employee Benefits**Function**:Brokers (FAIS Accredited)**Date**:21 Nov 2023Achieve more than · - *** · **YOU BELIEVE** · - Discovery - Umbrella Funds · Broker Services Consultant (Junior) · - **About Discovery** · - Discovery's core purpose is to make ...

  • Discovery Ltd.

    Vhihi Service Consultant

    15 hours ago

    Discovery Ltd. Sandton, South Africa

    **Business Unit**:Discovery Health**Function**:Client Service**Date**:16-Jan-2023**Key Purpose** · To take inbound calls, assist Africa Health Insurance members with queries and ensure first time resolutions or refer them to the appropriate area for resolution.**Key Outputs** · D ...

  • Discovery Ltd.

    Vhihi Service Consultant

    1 hour ago

    Discovery Ltd. Sandton, South Africa

    **Business Unit**:Discovery Health**Function**:Client Service**Date**:29-Dec-2021**Key Purpose** · To take inbound calls, assist Africa Health Insurance members with queries and ensure first time resolutions or refer them to the appropriate area for resolution.**Key Outputs** · D ...

  • PSG Insure

    Service Consultant

    15 hours ago

    PSG Insure Centurion, South Africa

    Job description: · **Responsibilities**: · - Analyse individual needs of clients to provide suitable underwriting support · - Assist in resolving clients queries in a timeous manner · - Confirm FAIS compliance of documentation received · - Maintaining detailed record of all actio ...

  • Oxyon People Solutions

    Service Consultant

    1 hour ago

    Oxyon People Solutions Johannesburg, South Africa Full time

    JOB SUMMARY · The main role of the Service Consultant – Unclaimed Benefits is to assess, validate and process · payment of all unclaimed benefit cases within legislation, fund rules and policy guidelines. The · Service Consultant must perform all claim related functions in a ma ...

  • Palesa Mbali Group

    Service Consultant

    1 day ago

    Palesa Mbali Group Johannesburg, South Africa Full time

    Our client has an exciting opportunity based in Roodepoort, for a Service Consultant within the medical scheme space. The Service Consultant is a customer service champion, who provides an informative & intuitive customer experience to stakeholders (including: Medical Schemes, Me ...

  • Bidvest Bank

    Merchant Solutions Sales and Service Consultant

    15 hours ago

    Bidvest Bank Sandton, South Africa

    **Primary Purpose** · Responsible for achieving Acquiring & Merchant Sales targets for the relevant region, Inclusive of cross-selling of all other banking products & services, in order to ensure continuous customer & product growth. · Managing relationships with customers & pote ...