Senior Broker Servicing Consultant - Johannesburg, South Africa - Swiss RE

Swiss RE

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

About the role:

As Senior Broker Servicing Consultant you will our South African based Underwriting team in the handling of insurance business for corporates and their brokers.

You will provide technical and operational assistance to meet clients', intermediaries' and internal underwriting needs, enabling true portfolio underwriting Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability and accuracy of the underwriting process as well as our service delivery to customers.

This position may require occasional travel for business meetings or training.

Your main tasks:

Working as an integral part of the team to partner and drive underwriting submissions, midterm adjustments and renewals
Supporting the Underwriting team with renewal package preparation (deal analysis of renewal accounts) and endorsement triaging and preparation
Preparing and issuing documents (binders, policies, endorsements and certificates) to our brokers and customers
Collaborating with our centralised Credit control team to follow up on outstanding premium positions and broker queries
Being front of house to own and resolve broker and customerfacing issue's while delivering a proactive and exceptional experience
Collaborate with brokers to ensure full data requirements received on new business, MTA's and renewals.
Working directly with external contacts to generate and retain customers
Promoting our products and services and being the goto person for your partners
Updating of standard operating procedures and be involved in system change projects
Act as referral point for junior team members.

Additionally you will:

Be a senior member of the meeting and take on stretch targets and projects
Compile, sort, review and verify data accuracy using source documents, detect errors, and initiate correction while followingup with customer or process owner regarding any inconsistencies found

About the team

You will be joining the local South African team, having a variety of proficiencies, skills and experience, all committed to bring success to Swiss Re Corporate Solutions.

In the role of Underwriting Analyst, you will work closely with the EMEA Operations teams in centralized and offshore locations as well as your peers in other EMEA locations.

About You

Bachelor's or Master's Degree
Minimum of 5 years ' experience in commercial/ corporate insurance either as underwriting support or insurance broker.
Understanding of Re/Insurance business, particularly in servicing and coordinating lead business with focus on International Programs
Property Insurance Knowledge is a requirement, additional other line of business is a plus
Strong analytical skills and attention to detail, always looking for improvements
Able to prioritize, plan, coordinate and monitor personal work
Excellent communication skills (reading, written and verbal)
Computer skills and experience with Microsoft Office Package (Special focus on Excel)
A relevant Insurance certification or diploma is a plus

LI-Hybrid

About Swiss Re Corporate Solutions
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.

Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.

In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

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Reference Code:126129