Service Consultant - Centurion, South Africa - PSG Insure
Description
Job description:
Responsibilities:
- Analyse individual needs of clients to provide suitable underwriting support
- Assist in resolving clients queries in a timeous manner
- Confirm FAIS compliance of documentation received
- Maintaining detailed record of all actions taken
- Following up on leads and referrals
- Identify and correct deviations
- Complete annual renewals
- Retention of clients
Skill sets required:
- Matric
- NQF Level
- Full qualification (shortterm insurance) as set by regulation
Minimum:
Fully compliant for personal lines
- Regulatory Examination Level 1 (Representatives) successfully completed
- Minimum 5 years' experience in the financial services industry, with a focus on personal lines underwriting
- Previous working experience in a client services environment
- Excellent verbal and written communication skills
- Excellent interpersonal and negotiation skills
- Strong time management and multitasking skills
- Good policy, product and systems knowledge
- Good planning and organising skills
- Highly customer focused
- High stress tolerance & resilience
Salary:
From R1.00 per month
Expected Start Date: 2023/07/20
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