Claims Consultant - Centurion, South Africa - PSG Insure

PSG Insure

Verified Company

Centurion, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

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Description

Job description
The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims

Responsibilities:

Register claims and appoint assessors
Manage claims in terms of claims SLA
Make decision regarding merit indemnify or not
Negotiate settlement
Manage the salvage process (motor & nonmotor salvage)
Detection of fraud and management of fraudulent indicators
Keep the operational system updated
Provide thorough and timeous feedback to the relevant parties
Complaint's resolution

Skill sets required:

Matric

NQF Level

Full qualification (shortterm insurance) as set by regulation
Regulatory Examination Level 5 successfully completed
Minimum 5 years' claims handling experience (both commercial and personal lines)
DOFA confirmation from FSCA
Good verbal and written communication skills
Negotiation skills
Client service driven
Results & detailed orientated
Interpersonal skills
Team player
Good time management skills (planning and organising)
High stress tolerance & resilience
Analytical ability (reasoning & questioning)