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    Senior Specialist: Employee Relations - Johannesburg, South Africa - TalentCru

    TalentCru
    TalentCru Johannesburg, South Africa

    1 day ago

    talentCRU background
    Description

    A global workplace solutions company that offers a wide range of diverse talent management solutions has an opportunity for a customer-oriented Senior Specialist: Employee Relations in Gauteng.

    To provide specialist advice and support related to employee relations; continuously improving the quality, service and associated work outputs, contributing to and advising on procedures and processes that are in alignment with established practices, policy and labour legislation.

    • Bachelor`s Degree (LLB) and Admitted Attorney
    • Completed Articles
    • 3 – 6 years post admission experience

    PRIMARY RESPONSIBILITIES

    • Accountable for the improvement of quality, service and desired work outputs, advising on procedural and process improvements; enabling adherence to a set framework of policies and procedures.
    • Proactively identify process related operational problems, determine cause and effect and recommend improvements to solve issues based on previous experience and an understanding of the context of the problem.
    • Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to an area of specialisation.
    • Gather relevant information related to specialisation activities; collate and integrate into written reports for assessment or appraisal and present as an input to managerial reporting or decision-making.
    • Implement, manage and enable fair employee relations practices, to enable workforce delivery related to business objectives.
    • Maintain current knowledge of related government rules and regulations, including all applicable Labour laws and regulations, to ensure adherence to compliance and meet reporting requirements.
    • Collaborate with different business areas to provide employees with knowledge and awareness of relevant laws, associated regulations as well as requirements.
    • Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.
    • Provide training and development related to Labour law processes and the application of internal policies to line management and Human Resources practitioners.
    • Represent area of responsibility in Bargaining Council proceedings, associated CCMA processes and the labour court, ensuring effective resolution of disputes through litigation.
    • Provide support to management in resolving employee disputes, including union negotiations, strikes, mutual interest disputes, wage negotiations, section 189/ 197 processes and mutual separation agreements, through consultation and act as a mediator to harmonise working relations.
    • Monitor and advice clients on the industrial or employee relations environment.
    • Advise on adherence to the application of labour legislation, conditions of employment and other related industrial matters and highlight potential risks.
    • Represent the organisation in conducting client specific union and employee-related negotiations, facilitating a favourable outcome for the organisation.
    • Ensure accurate client-specific reporting and trends analysis for all ER activities to enable comprehensive report submission to the team and the senior manager.
    • Ensure support to clients are executed within agreed client specific SLAs.
    • Comply with risk and governance policies and implement and provide subject matter feedback to enhance the development of processes applicable to an area of specialisation.
    • Implement, evaluate, monitor and realign area specific processes, advising on compliance and delivery within the context of specified legislation.
    • Provide advice and support to the business with the aim of mitigating litigation risk across impacted operational areas.
    • Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.
    • Participate in best practice forums and contribute positively to own and operational knowledge improvement related to human resources utilisation associated with an area of specialisation.
    • Contribute to the successful implementation of change initiatives by making recommendations for guidelines and requirements in support of the change specific to an area of specialisation.
    • Motivate, coach and develop direct reports, ensuring continuous development of human resources, creating an operational and process driven learning enabled environment.
    • Contribute to a culture of stakeholder service excellence in support of an engagement strategy, which builds positive relationships and provides an opportunity for feedback and exceptional service delivery.

    COMPETENCIES

    • Conflict Resolution
    • Collaboration
    • Planning
    • Compliance
    • Proficient with Microsoft Office Suite or related software
    • Strong analytic and Problem-solving skills
    • Communication skills
    • Counselling and negotiation skills
    • Expert knowledge of Equal Employment Opportunity and affirmative action requirements.
    • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws
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