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    RFX : 4917999 Process Analyst Services - Pretoria, South Africa - Tipp Focus

    Tipp Focus
    Tipp Focus Pretoria, South Africa

    22 hours ago

    Default job background
    Contract
    Description

    Objective of this Scope of Work
    The Process Analyst specialises in bringing change to the Prudential Authority through analysis design and implementation of the business process. The Process Analyst assesses the impact of business process change within people, systems, operations and management, and advocate new capabilities to ensure performance improvement. The role is responsible for the maintenance of operational (business as usual) processes.


    Scope of Services Definition
    The scope will include but will not be limited to:

    Define business processes relevant to Prudential Authority
    Analysis, design, development of business process to improve systems, data, information and people skills within specific functional areas.
    Implement automated process design using client BPM technology.
    Model processes as required.
    Obtain processes Sign off from the relevant process owner.
    Anticipates consequences and adapts problem solving based on continual feedback.
    Act speedily to resolve problems, queries and complaints.
    Review current state processes and identify problem areas, inefficiencies.
    Identifying and assessing automation/workflow opportunities within Prudential Authority and provide recommendations.
    Develop detailed business process flows and include how technology solutions will enable the business processes.
    Provide process documentation and operating instructions.
    Collaborate with key stakeholders such as architects, SMEs, process owners, technical experts to ensure viable and sustainable solutions.

    Minimum qualification required:
    Degree or Diploma in – Information Technology, Engineering, Informatics or Business Information Systems
    OR
    Process engineering certification such as CBPP or similar

    Minimum Experience Required:
    A minimum of 5- 7 years relevant experience
    At least 3 years proven work experience strictly in process analysis
    Experience in process modelling tools, preferably ADONIS toolset, or similar industry standard.

    The following will be an added advantage:
    Lean and Six Sigma methods and techniques
    Financial services industry experience
    Have in depth understanding of the BPMN
    Experience in Agile methodologies and hybrid
    Experience in Business Process Management Initiative Implementation
    Clear understanding of different process frameworks
    Ability to act as an Agent of Change management

    Knowledge & Skills:
    Knowledge of process related standards
    Clear understanding of different process frameworks
    Experience in process simulations
    Working knowledge of process analysis software packages
    Analytical thinker with good interpersonal skills
    Business analysis and process mapping
    Software Development and Processes
    BPMN, CBPP certification advantageous


    Competencies:
    Analysing and Designing
    Communication
    Data analysis and data presentation
    Efficiency management
    Streamlining and improvement
    Planning & Organising
    Adapting & responding to change
    Self-starter
    Driven and highly motivated individual
    Teamwork

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