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Roodepoort

    Support Consultant - Roodepoort, South Africa - SYSPRO Canada

    SYSPRO Canada
    SYSPRO Canada Roodepoort, South Africa

    2 days ago

    Default job background
    Full time
    Description
    The Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user. Department Professional Services Employment Type Full Time Location SA | Johannesburg Workplace type Hybrid

    Key Responsibilities

    The incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a reporting channel for programme errors.

    Skills, Knowledge and Expertise

    Qualifications and Experience:
  • Senior Certificate or NQF4 equivalent.
  • A tertiary qualification and/or Industry Certification with an IT technical base will be advantageous.

    • Knowledge:
  • At least 2-3 years SYSPRO product experience.
  • Very good Microsoft SQL skills
  • Very good IT Technical with SYSPRO infrastructure experience. Relevant experience in a call desk environment.
    • Skills Required:
  • Strong Administration Skills
  • Strong Business Acumen
  • Good understanding of legislative requirements
  • Problem solving ability
  • Strong reporting ability
  • Competency
  • Excellent communication skills
  • Excellent Writing Skills
  • Good Presentation Skills
  • Excellent Time Management
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