Universe Application Support Consultant - City of Johannesburg, Gauteng, South Africa - Zeal HR

Zeal HR
Zeal HR
Verified Company
City of Johannesburg, Gauteng, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
Application Support Consultant

This role is based in Woodmead and follows a hybrid model.


Introduction
Our client is a very well-established Fin Tech company based in Woodmead, looking for an Application Support Consultant with
Universe experience
The incumbent will be responsible for client queries and support, problem solving system analysis and minor development work.


Minimum Requirements

Qualifications & Experience
years related experience (banking/loan finance systems environment


Technical knowledge / skills required

  • Universe Basic programming knowledge/ability essential
  • Microsoft Office
  • Understanding of general database systems
  • Basic understanding of networking and environments
  • An understanding of loan finance would be an advantage
  • Understanding of basic accounting
  • Analysis and problemsolving skills
  • HTML/Javascript and CSS essential
  • Experience supporting customers.

Main areas of responsibility

  • Responding to client queries and support logs;
  • Attending meetings with clients and management;
  • Assisting clients with business and system support issues;
  • Analysing system requirements relating to client's requests;
  • Writing technical specification documents; and
  • Assisting clients during postimplementation phase.
The incumbent will be required to undertake any reasonable duties as requested by the Team Leader - Support.
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