- Assist the workforce manager in overseeing the daily operations of the workforce team
- Monitor and analyze workforce metrics to ensure optimal staffing levels
- Train and mentor workforce analysts to improve team performance
- Collaborate with other departments to optimize workforce planning and scheduling and Real time
- Bachelor's degree in business administration or related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proficiency in workforce management software
- 4 - 8 years of experience in a workforce management role
- Experience in Real time or Planning/Scheduling
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Assistant(e) Manager Hôtellerie
Found in: Talent ZA C2 - 3 days ago
Tunon Cape Town, South AfricaDans le cadre de notre formation , l'Ecole Internationale Tunon de Nantes recherche pour l'un de ses partenaires un(e) Assistant(e) Manager en Hôtellerie pour notre client situé au Cape Town. · Notre entreprise partenaire est très bien placée dans le centre de Cape Town. L'étab ...
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Assistant(e) Manager Hôtellerie
Found in: Talent ZA C2 - 4 days ago
Ecole Internationale Tunon Cape Town, South Africa StageDans le cadre de notre formation Bachelor Tourisme, l'Ecole Internationale Tunon de Nantes recherche pour l'un de ses partenaires un(e) Assistant(e) Manager en Hôtellerie pour notre client situé au Cape Town. · Notre entreprise partenaire est très bien placée dans le centre de C ...
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Assistant Manager
Found in: Talent ZA C2 - 5 days ago
WNS Global Services Cape Town, South AfricaJob Description · Manages and oversees a team of call center agents. · Motivates and supports agents through feedback and communication. · Measures KPI's like inbound calls, call waiting, and call abandonment. · Assists with taking agents' calls if they can't handle the workload. ...
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Assistant Manager
Found in: Talent ZA C2 - 5 days ago
TSM Consulting Cape Town, South Africa Full timeOur client, the owner of four (6) very successful Nail Salons in Cape Town and surroundings, is urgently looking for an Assistant Manager to join their team. · To be successful in this role, you should be highly organised and able to manage clients with grace, even during peak de ...
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Assistant Manager
Found in: Talent ZA C2 - 5 days ago
WNS Global Services Cape Town, South AfricaJob Description · JOB PURPOSE · Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. To work a ...
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Assistant Manager
Found in: Talent ZA C2 - 1 day ago
WNS Global Services Cape Town, South AfricaJob Description · We are looking for experienced TL's to join our team based in Claremont. · This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and projects, with the objective of generating reve ...
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Assistant Manager
Found in: Talent ZA C2 - 5 days ago
WNS Global Services Cape Town, South AfricaJob Description · Main purpose: · The purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. · The role of a learning and development professional is a vital component in ensuring agents and operational tea ...
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Assistant Manager
Found in: Talent ZA C2 - 5 days ago
WNS Global Services Cape Town, South AfricaJob Description · We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through, effective management of people, metrics and pr ...
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Assistant Manager
Found in: Talent ZA C2 - 3 days ago
WNS Global Services Cape Town, South AfricaJob Description · To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI's to increase the profitability of the business, remaining committed to treating customers fairly. This role includes administrat ...
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Assistant Manager
Found in: Talent ZA C2 - 5 days ago
WNS Global Services Cape Town, South AfricaJob Description · Team Manager for Insurance campaign · Job Description · Lead a Team of Customer service reps to deliver world class customer experience. Coach, support, drive and engage with you team to deliver the best results in KPIS and SLAs · Job Description · Main purpose ...
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Assistant Manager
Found in: Talent ZA C2 - 5 days ago
WNS Global Services Cape Town, South AfricaJob Description · We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through, effective management of people, metrics and pr ...
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Assistant Manager
Found in: Talent ZA 2A C2 - 1 day ago
Lioness Treasure Cape Town, South Africa PermanentWe are searching for sales experienced people who are looking for growth.Requirements:Passed MatricPositive mindset and be energeticDuties & ResponsibilitiesRelationship buildingAssist and provide input around promotional material ...
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Assistant Management Accountant
Found in: Talent ZA C2 - 2 days ago
Old Mutual Cape Town, South Africa Full timeDescription · This role supports the Management Accountant within the Group Cost Allocations Model and Enterprise Project Portfolio. The incumbent will primarily be required to process journals, produce financial reports, make adjustments to the model when required, carry out re ...
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Assistant Store Manager
Found in: Job Placements ZA C2 - 1 day ago
Isilumko Staffing (JHB) Cape Town, South Africa Full timeAssistant Store Manager needed in an Access Park (Kenilworth) store · Our client in the retail industry is currently seeking bright, bubbly, and energetic staff to join their team. · Requirements (Non-negotiable): · -Must have Assistant Store Manager experience in a retail store. ...
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Assistant Construction Manager
Found in: Talent ZA C2 - 4 days ago
Hire Resolve Cape Town, South Africa Full timeWe are currently seeking an Assistant Construction Manager to join our client's team in the Civil Engineering industry. As an Assistant Construction Manager, you will assist in planning and managing construction projects, ensuring they are executed according to the project plans ...
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Assistant Maintenance Manager
Found in: Talent ZA C2 - 1 day ago
RPO Recruitment Cape Town, South Africa Full timeRPO Recruitment is currently seeking an Assistant Maintenance Manager to join our client's team of professionals. As the Assistant Maintenance Manager, you will work closely with the Maintenance Manager to ensure the smooth operation of our client's facilities and equipment. You ...
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Assistant Housekeeping Manager
Found in: Job Placements ZA C2 - 3 days ago
The Royal Portfolio Cape Town, South AfricaThe Silo Hotel's Assistant Housekeeping Manager will be responsible for planning, organising and developing the overall operations of the Housekeeping department to deliver on The Royal Portfolio's Purpose, which is "To give our guests a complete experience and a perfect stay". · ...
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Assistant Catering Manager
Found in: Talent ZA C2 - 1 day ago
Feedem Recruitment Cape Town, South AfricaWe are recruiting for an Assistant Catering Manager to join our team, in this role you will be required to assist the Manager in the day-to-day management tasks of providing a catering service to the required standards. · Established in 1975, Feedem is a large contract catering ...
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Assistant Financial Manager
Found in: Job Placements ZA C2 - 6 days ago
O'Brien Recruitment Cape Town, South Africa Full timeWe are looking for an assistant financial manager, here is what you need to know about the role: · The main purpose of this position is: · To assist the Finance Manager with accounting and monitoring functions related to processing, planning, budgeting, financial reporting, and f ...
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Wealth Manager's Assistant
Found in: Job Placements ZA C2 - 3 days ago
Conova Recruitment Cape Town, South AfricaKey Responsibilities:Administrative support to Wealth Manager:Prepare and collate new client onboarding documentation. · Oversee the management and updating of client CRM profile. · Liaise with external and internal providers on client specific queries and implementation of instr ...
Workforce Assistant Manager - Cape Town, South Africa - ABC Worldwide
Description
Job Description:
Essential Qualifications:
Desired Experience: