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    Assistant Manager - Cape Town, South Africa - TSM Consulting

    TSM Consulting
    TSM Consulting Cape Town, South Africa

    Found in: Talent ZA C2 - 5 days ago

    Default job background
    Full time
    Description

    Our client, the owner of four (6) very successful Nail Salons in Cape Town and surroundings, is urgently looking for an Assistant Manager to join their team.

    To be successful in this role, you should be highly organised and able to manage clients with grace, even during peak demand.

    Key Responsibilities

    • Warmly greet clients and inform nail technicians of their arrival
    • Book and confirm appointments
    • Process transactions and issue receipts
    • Welcome walk-ins, answer questions about services and schedule appointments based on availability
    • Inform clients about new services and promotions
    • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
    • Maintain a tidy reception area
    • Order business cards, brochures and stationery as needed

    Key Requirements

    • Matric
    • Proven work experience as a Front Desk Representative, or similar role
    • Hands-on experience with a Point of Sales system
    • Excellent communication abilities (verbal, phone, and email) with a positive client service attitude
    • Solid organisation and record-keeping skills
    • An ability to remain calm under stressful circumstances
    • Must have a professional appearance

    Please send your CV and salary expectations to

    Should you not receive correspondence from us within one week of the closing date please consider your application as unsuccessful.

    Closing date: 8 February 2023


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