Jobs
>
Assistant Manager
>
Cape Town

    Assistant Manager - Cape Town, South Africa - WNS Global Services

    WNS Global Services
    WNS Global Services Cape Town, South Africa

    Found in: Talent ZA C2 - 5 days ago

    WNS Global Services background
    Description
    Job Description

    Manages and oversees a team of call center agents.

    Motivates and supports agents through feedback and communication.

    Measures KPI's like inbound calls, call waiting, and call abandonment.

    Assists with taking agents' calls if they can't handle the workload.

    Improves quality of results by recommending changes.

    Provides product/service information by answering questions and offering assistance.

    Keep track of employee attendance, and make sure work procedures are complied with.

    Assist in hiring and onboarding new employees.

    Prepares monthly and annual performance reports.

    Creates targets and goals for improvement.

    Should have Travel background and GDS background

    Qualifications

    Grade 12

    Additional Information

    Travel Background essential

    GDS or similar system knowledge

  • Tunon

    Assistant(e) Manager Hôtellerie

    Found in: Talent ZA C2 - 3 days ago

    Tunon Cape Town, South Africa

    Dans le cadre de notre formation , l'Ecole Internationale Tunon de Nantes recherche pour l'un de ses partenaires un(e) Assistant(e) Manager en Hôtellerie pour notre client situé au Cape Town. · Notre entreprise partenaire est très bien placée dans le centre de Cape Town. L'étab ...

  • Ecole Internationale Tunon

    Assistant(e) Manager Hôtellerie

    Found in: Talent ZA C2 - 4 days ago

    Ecole Internationale Tunon Cape Town, South Africa Stage

    Dans le cadre de notre formation Bachelor Tourisme, l'Ecole Internationale Tunon de Nantes recherche pour l'un de ses partenaires un(e) Assistant(e) Manager en Hôtellerie pour notre client situé au Cape Town. · Notre entreprise partenaire est très bien placée dans le centre de C ...

  • TSM Consulting

    Assistant Manager

    Found in: Talent ZA C2 - 5 days ago

    TSM Consulting Cape Town, South Africa Full time

    Our client, the owner of four (6) very successful Nail Salons in Cape Town and surroundings, is urgently looking for an Assistant Manager to join their team. · To be successful in this role, you should be highly organised and able to manage clients with grace, even during peak de ...

  • WNS Global Services

    Assistant Manager

    Found in: Talent ZA C2 - 5 days ago

    WNS Global Services Cape Town, South Africa

    Job Description · JOB PURPOSE · Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. To work a ...

  • WNS Global Services

    Assistant Manager

    Found in: Talent ZA C2 - 5 days ago

    WNS Global Services Cape Town, South Africa

    Job Description · We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through, effective management of people, metrics and pr ...

  • WNS Global Services

    Assistant Manager

    Found in: Talent ZA C2 - 1 day ago

    WNS Global Services Cape Town, South Africa

    Job Description · We are looking for experienced TL's to join our team based in Claremont. · This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and projects, with the objective of generating reve ...

  • WNS Global Services

    Assistant Manager

    Found in: Talent ZA C2 - 5 days ago

    WNS Global Services Cape Town, South Africa

    Job Description · Main purpose: · The purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. · The role of a learning and development professional is a vital component in ensuring agents and operational tea ...

  • WNS Global Services

    Assistant Manager

    Found in: Talent ZA C2 - 3 days ago

    WNS Global Services Cape Town, South Africa

    Job Description · To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI's to increase the profitability of the business, remaining committed to treating customers fairly. This role includes administrat ...

  • WNS Global Services

    Assistant Manager

    Found in: Talent ZA C2 - 5 days ago

    WNS Global Services Cape Town, South Africa

    Job Description · Team Manager for Insurance campaign · Job Description · Lead a Team of Customer service reps to deliver world class customer experience. Coach, support, drive and engage with you team to deliver the best results in KPIS and SLAs · Job Description · Main purpose ...

  • WNS Global Services

    Assistant Manager

    Found in: Talent ZA C2 - 5 days ago

    WNS Global Services Cape Town, South Africa

    Job Description · We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through, effective management of people, metrics and pr ...

  • Lioness Treasure

    Assistant Manager

    Found in: Talent ZA 2A C2 - 1 day ago

    Lioness Treasure Cape Town, South Africa Permanent

    We are searching for sales experienced people who are looking for growth.Requirements:Passed MatricPositive mindset and be energeticDuties & ResponsibilitiesRelationship buildingAssist and provide input around promotional material ...

  • The Royal Portfolio

    Assistant Housekeeping Manager

    Found in: Job Placements ZA C2 - 3 days ago

    The Royal Portfolio Cape Town, South Africa

    The Silo Hotel's Assistant Housekeeping Manager will be responsible for planning, organising and developing the overall operations of the Housekeeping department to deliver on The Royal Portfolio's Purpose, which is "To give our guests a complete experience and a perfect stay". · ...

  • Isilumko Staffing (JHB)

    Assistant Store Manager

    Found in: Job Placements ZA C2 - 1 day ago

    Isilumko Staffing (JHB) Cape Town, South Africa Full time

    Assistant Store Manager needed in an Access Park (Kenilworth) store · Our client in the retail industry is currently seeking bright, bubbly, and energetic staff to join their team. · Requirements (Non-negotiable): · -Must have Assistant Store Manager experience in a retail store. ...

  • Hire Resolve

    Assistant Construction Manager

    Found in: Talent ZA C2 - 4 days ago

    Hire Resolve Cape Town, South Africa Full time

    We are currently seeking an Assistant Construction Manager to join our client's team in the Civil Engineering industry. As an Assistant Construction Manager, you will assist in planning and managing construction projects, ensuring they are executed according to the project plans ...

  • Old Mutual

    Assistant Management Accountant

    Found in: Talent ZA C2 - 2 days ago

    Old Mutual Cape Town, South Africa Full time

    Description · This role supports the Management Accountant within the Group Cost Allocations Model and Enterprise Project Portfolio. The incumbent will primarily be required to process journals, produce financial reports, make adjustments to the model when required, carry out re ...

  • Tower Group

    Assistant Residence Manager

    Found in: Talent ZA C2 - 3 days ago

    Tower Group Cape Town, South Africa Full time

    Required: · Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred. · Minimum of 2 - 4 years' related experience. · Student accommodation experience essential. · Strong Proficiency in relevant computer and software pack ...

  • Feedem Recruitment

    Assistant Catering Manager

    Found in: Talent ZA C2 - 1 day ago

    Feedem Recruitment Cape Town, South Africa

    We are recruiting for an Assistant Catering Manager to join our team, in this role you will be required to assist the Manager in the day-to-day management tasks of providing a catering service to the required standards. · Established in 1975, Feedem is a large contract catering ...

  • O'Brien Recruitment

    Assistant Financial Manager

    Found in: Job Placements ZA C2 - 6 days ago

    O'Brien Recruitment Cape Town, South Africa Full time

    We are looking for an assistant financial manager, here is what you need to know about the role: · The main purpose of this position is: · To assist the Finance Manager with accounting and monitoring functions related to processing, planning, budgeting, financial reporting, and f ...

  • Conova Recruitment

    Wealth Manager's Assistant

    Found in: Job Placements ZA C2 - 3 days ago

    Conova Recruitment Cape Town, South Africa

    Key Responsibilities:Administrative support to Wealth Manager:Prepare and collate new client onboarding documentation. · Oversee the management and updating of client CRM profile. · Liaise with external and internal providers on client specific queries and implementation of instr ...

  • RPO Recruitment

    Assistant Maintenance Manager

    Found in: Talent ZA C2 - 1 day ago

    RPO Recruitment Cape Town, South Africa Full time

    RPO Recruitment is currently seeking an Assistant Maintenance Manager to join our client's team of professionals. As the Assistant Maintenance Manager, you will work closely with the Maintenance Manager to ensure the smooth operation of our client's facilities and equipment. You ...