- Provide On-Site First and Second Level End User Support.
- Installation, Troubleshooting & Maintenance of the below Hardware:
- Servers.
- Laptops.
- Desktops.
- MFP Printers.
- VOIP Hardware.
- Networking Hardware (Wired & Wireless).
- Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
- Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
- Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
- Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
- Proficient with Microsoft 365.
- Microsoft Office Packages.
- Teams.
- SharePoint.
- PowerBi.
- Intermediate TCP/IP Networking knowledge essential
- VLANS.
- Firewalls.
- DHCP.
- DNS.
- Experience with various Internet Connectivity Mediums essential:
- 3G / LTE.
- Fibre.
- Microwave.
- Experience with Enterprise Antivirus packages essential:
- ESET Endpoint Protection.
- Technical experience with Sage 300 Advantageous.
- Technical experience with Syspro Advantageous.
- Minimum of 5 years in a Desktop Support / System Administrator role essential.
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System Administrator - Durban, South Africa - West Coast Personnel
Description
The System Administrator is a technical position that requires intermediate knowledge across multiple areas of IT Support & Infrastructure. The System Administrator will be responsible for delivering effective IT Support requirements, to ensure maximum productivity of end users.
Key Performance Areas:
(Any experience in below KPA will be advantageous)
Technical Knowledge and Skills: