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Boksburg

    Dispatch Clerk - Boksburg, South Africa - Tower Group

    Tower Group
    Tower Group Boksburg, South Africa

    2 hours ago

    tower group background
    Full time
    Description

    Responsibilities

    • Ensure correct stock is loaded
    • Oversee drivers and routes
    • Handle and manage courier services
    • Receive emergency and non-emergency calls and record significant information
    • Address problems and requests by transmitting information or providing solutions
    • Receive and dispatch orders for products or deliveries
    • Prioritize calls according to urgency and importance
    • Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
    • Monitor the route and status of field units to coordinate and prioritize their schedule
    • Enter data in computer system and maintain logs and records of calls, activities and other information

    Requirements and skills

    • Matric
    • Logistics/supply chain Diploma advantage
    • Proven experience as dispatcher or relevant position
    • Computer literate (MS Office, SAP, SAGE, Kerridge etc)
    • Fast typing with experience in data entry
    • Knowledge of procedures and guideline for emergency situations
    • Proficient in English (oral and written)
    • Outstanding organizational and multitasking abilities
    • Active listener with excellent communication skills
    • Sound judgement and critical thinking
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