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    it system administrator - Durban, South Africa - E2E Staffing (PTY) LTD

    E2E Staffing (PTY) LTD
    E2E Staffing (PTY) LTD Durban, South Africa

    Found in: Talent ZA C2 - 4 days ago

    Default job background
    Full time
    Description

    The System Administrator is a technical position that requires intermediate knowledge across multiple areas of IT Support & Infrastructure. The System Administrator will be responsible for delivering effective IT Support requirements, to ensure maximum productivity of end users.

    Key Performance Areas

    (Any experience in below KPA will be advantageous)

    • Provide On-Site First and Second Level End User Support.
    • Installation, Troubleshooting & Maintenance of the below Hardware:
      • MFP Printers.
      • VOIP Hardware.
      • Networking Hardware (Wired & Wireless).
    • Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.

    Personal Attributes

    • Must be able to work under pressure.
    • Must be able to address multiple calls simultaneously and prioritize accordingly.
    • Must be Self-Motivated and able to work under general supervision, with close attention to detail.
    • Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.
    • Ability to produce accurate results within prescribed deadlines.
    • Neatness in work essential.
    • Passion for the IT Industry.
    • Results driven, positive and professional disposition.
    • Client service skills and customer approach.
    • Excellent Interpersonal; verbal and written communication skills.
    • Problem Solving and Troubleshooting skills essential.
    • Excellent time management skills.
    • Positive, confident approach to work and colleagues.
    • Honest and reliable.
    • Self-Motivated.
    • Sober Habits.
    • Driver's license and own transport essential.

    Technical Knowledge and Skills

    Experience and Qualifications

    • Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
    • Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
    • Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
    • Proficient with Microsoft 365.
      • Microsoft Office Packages.
    • Intermediate TCP/IP Networking knowledge essential
      • Experience with various Internet Connectivity Mediums essential:
        • 3G / LTE.
        • Experience with Enterprise Antivirus packages essential:
        • ESET Endpoint Protection.
    • Technical experience with Sage 300 Advantageous.
    • Technical experience with Syspro Advantageous.
    • Minimum of 5 years in a Desktop Support / System Administrator role essential.
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