- Financial and commercial, operational, serviand and teams
- Deliver on brand values to understand the operations of your club and promote all products and services to maximise profit & control expenses
- Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
- Drive member retention
- Aim to exceed new membership sales and revenue targets through management and support of the sales team
- Ensure all products and services are sold at agreed company pricing
- Operate club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
- Manage all licences within club and ensure compliance to license agreements
- Ensure adherence to cash handling processes. Adhere to health and safety standards to all areas of the club at all times
- Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
- Ensure all areas of the club are well presented and maintain high standard of cleanliness
- Manage operational breakdowns and service issues. Resolve and respond to member comments and complaints promptly
- General Management experience - sales and operatinal
- Able to manage a multi-disciplined team
- Passion for standards and cleanliness
- Experience in fitness/related industry advantage
- Able to work at peak times (including evenings and weekends) essential.
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Job General Manager: Operations
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Club General Manager - Potchefstroom, South Africa - HR Genie
Description
Purpose of the job:
Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club.
Key Results Areas include:
Experience & Competencies: