Esmarelda Claassen

I have a passion for admin and love to be busy all day long. I can not sit around doing nothing. 

I am target driven. I can work well in a group and adapt fast to new environments, however I can also work on my own.

I enjoy new challenges and learn fast. I am in the office administration for the past 20 years.

COMPANY: Medfour Consultants (Nov 2016 – Nov 2022) 
POSITION HELD: Administrative Assistant 
RESPONSIBILITIES: 
Multi-functional position 
Answering of switchboard 
Managing an organized filling system for Companies 
Creating and Managing of Electronic systems for Proof of Submissions of dossiers to SAHPRA (from hard copy to electronic) 
All office filing daily. 
Ensure all documents is scanned and save to the server 
Drafting of Site Master File Letters and submission of Site Master Files to SAHPRA 
Ordering of all office stationery/buying of office equipment and necessities
Financial record keeping of wages of gardener/driver 
Meter readings of printers to be send in monthly 
Scheduling meetings from time to time 
Arranging of food/snacks for meetings 
Managing of business insurances/submission of claims 
Handling of contracts/confidentiality agreements 
Courier documentation/dossiers to companies when necessary 
Handling of queries from companies regarding proof of submissions to SAHPRA 2007 tot 2021 Opening and closing of product files per company 
Arrange for dossiers to be collected/delivered to and from companies. 
Scan and rename of dossiers received and save to the server. 
Searching for SA innovators on SHAPRA Repository and from pharmacies/companies 
Typing of new PI/PIL on template for pharmacists 
Assisting pharmacist to convert documents from CTD to eCTD format (OCR/Bookmark of documentation) 
Collecting and organizing all information/certificates needed for SAPC & SAHPRA Inspections 
Ensure all payments is done monthly through finance department
Deliver all VAT documents to bookkeeper 
Receiving of samples/processing the samples and store in sample cabinet with necessary documentation 
Handling bookings at Renovaal farm
Ensure pest control & servicing of fire extinguishers is done yearly 
Handling company vehicle services/licensing 
Follow-up on SMF numbers/Certificates from SAHPRA 
Requesting of new SAHPRA licenses & GMP certificates from companies 
Managing of sanitizing station during COVID-19 pandemic 
Renewal of subscriptions of MIMS 
 

COMPANY: Heiberg Estates CC (Feb 2013 – March 2016) 
POSITION HELD: Personal Assistant to Principal/ Office Manager 
RESPONSIBILITIES: 
Multi-functional position 
Answering of telephones/Reception 
Typing of valuation letters / buyers and sellers letters 
Handling of all office filing (creating a new filling system) 
Manage all office equipment – computers, printers etc. 
Financial record keeping, invoicing, petty cash and wages. 
Data processing Media liaising and insure weekly advertisements in Beeld, Pretoria News and Property Junction 
Scheduling appointments for virtual tours 
Updating 3 websites on a weekly basis (Heiberg Estates, Private Property, Property 24) 
Upgrading of property lists and client database 
Drawing- up of show brochures and invitations and putting up show boards weekly 
Buying of all office equipment and necessities 
Arranging all flights and vehicle bookings for the Principal 
Manage all business insurances 
Manage all personnel issues. 
Manage all technical issues related to internet & computers, telephones etc. 
Managing of all personal information and documentation of Principal Printing of new contracts, addendums etc. 
Manage all FICA documents & ensure we keep to rules of FICA & communicate with attorney firms Opening and closing of new and old files 
Handling of contracts with service providers like ITEC, Vodacom, MTN, Dynamic Technologies etc. Handling of all personal and medical information of Principals Mother 
Handling and arranging food and care for the Principals Pets 
 

COMPANY: Botha & Ruthven Attorneys (2011/10/24 to 2012/08/30) 
POSITION HELD: Debt Collectors Clerk 
RESPONSIBILITIES: 
Data Capturing 
Answering of telephones 
Confirmation of employments 
Arrange appointments with HR to see the clients. 
Drafting of Section 57, Section 129 and Section 58 
Loading of Debit Orders on the Nu-Pay system 
Allocating payments on relevant customer accounts 
Handling client/branch queries daily 
Handling of Judgments and drafting of judgments 
Opening of new files 
 

COMPANY: Government Printing Works (Temp) (2010/04 - 2011/04) 
POSITION HELD: Typist (Typing Speed 55 – 60 wpm) 
Typing of: 
Government Gazette’s Gauteng 
Gazette’s Patent 
Journal Liquor Licenses 
Estates Sales in execution 
Orders of the Court 
 

COMPANY: Weigh –Less (2008 -2010 February) 
POSITION HELD: Branch Assistant 
RESPONSIBILITIES: 
Running areas as from the Pretoria Office as far as Limpopo, Mpumalanga, North West and Botswana Job description includes the following: 
Answering of telephones 
Handling all queries of groups and areas 
Recruitment of new group leaders 
General office filling 
Petty cash and petrol claims 
Planning of diary 
Scheduling of all meetings and conference calls 
Planning and handling of all branch functions 
Ordering of stock from the warehouse 
Arranging courier services for collections and deliveries 
Arranging flights, and stay overs and all payments
Handling all HR documents and salaries 
Daily correspondence with area managers 
Interviews with new area managers training to new group leaders, group assistants, and area managers 
All figures done on a daily/weekly and monthly basis
Planning of year budgets and monthly budgets 
Typing of all minutes and agenda’s 
Meeting deadlines daily, weekly, and monthly 
Running all area without area managers as a stand in area manager 
Helping with marketing material for areas without area managers 
 

COMPANY: Lexis Nexis Butterworth’s (2003-2008) 
POSITION HELD: Supervisor Legal Librarian 
RESPONSIBILITIES: 
Updating of all legal and law books 
Sorting and replacing of new loose leaves 
Sorting of Government Gazette’s 
Organizing of new libraries 
Visits at all law firms and clients – daily 
Quotations and Administrative duties 
Updating of all legal loose leaves 
Planning daily/weekly and monthly movements of staff members 
COURSES COMPLETED AT LEXIS NEXIS: Courses done through Connectivity. 
Insights Customer 1st 
Launch Workshop Customer 1st Phase 2 Taking the heat
Customer 1st Connecting and adapting with insights
Personal development –Preparation workshop Sociability 
Manageability 
Managing stress with insights 
Brining the solution strategy to life 
Negotiation skills 

 

EDUCATIONAL BACKGROUND: 
HIGHEST GRADE PASSED: Metric 2002 
SCHOOL: Gerrit Maritz High School 
SUBJECTS: 
Afrikaans (HG) 
English (HG) 
Biology (SG) 
Typing (40w/pm) (currently 55 – 60 wpm) 
Science (LG) 

AFTER SCHOOL STUDIES: 
NQF4 ESTATE AGENTS QUALIFICATION Completed 2015 (still need to write PDE exams) 
COURSE DONE AT CENTURION COLLEGE: (Diploma in Business Management – Two subject still outstanding to be completed) (2003-2004) 
Office Practice (N3 – N5) 
Communication (N3 – N5) 
Computer Practice (N3 – N6) 
Information Practice (N3 – N6) 

COMPUTER KNOWLEDGE: 
Windows 95, 98, 2000, XP, 2007, Vista, Office 2000, MS Word, Excel, Power Point, Quark X-press 6.1, DCS, Lexpro (3 months experience), Nu-Pay (Loading of Debit Orders), Practice Manager, Fusion (Private Property), Propctrl (Property 24), Corel Draw, Windeed property searches, Payprop, CMA.