- Must have completed a National Senior Certificate
- A mechanical qualification will be ideal
- Strong mechanical aptitude with the ability to perform repairs and servicing of machinery are important for this role
- Previous experience and proven ability to service clients, with the aim to develop the business is essential
- Prior experience in the turf industry is highly desirable
- Ability to work unsupervised and take initiative in problem-solving situations.
- Excellent communication and interpersonal skills for effective client interactions.
- Willingness to collaborate with greenkeepers and other team members to achieve goals.
- Must have a valid drivers license, preferably a Code 10 with a PDP, with reliable transport to get to work, and be willing to travel to clients on national basis (using a company vehicle)
- Providing technical and mechanical assistance for turf equipment, including repairs and servicing.
- Performing on-site troubleshooting and problem-solving for equipment issues.
- Conducting regular maintenance checks on machinery to ensure optimal performance.
- Collaborating with greenkeepers to understand their equipment needs and provide support accordingly.
- Assisting in the levelling of greens using specialized equipment.
- Actively engaging in upselling activities to existing clients, identifying opportunities for additional sales.
- Cultivating and maintaining relationships with current clients while actively seeking new opportunities for business growth.
- Representing the company professionally in client interactions and meetings.
- Travelling nationally to client locations as needed for on-site assistance and sales activities.
- Working independently and proactively to identify and address customer needs and equipment issues.
- Upholding company standards for quality service and customer satisfaction.
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Field Technician - Johannesburg, South Africa - Mayfly Agri (Pty) Ltd
Description
Minimum requirements for the role:
The successful candidate will be responsible for: