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Cape Town

    Team Co-Ordinator - Cape Town, South Africa - Pronel Personnel

    Pronel Personnel
    Pronel Personnel Cape Town, South Africa

    5 days ago

    pronel personnel background
    Full time
    Description

    Our client based in Cape Town (CBD) is currently seeking a Team Co-Ordinator. The ideal candidate will play a crucial role in facilitating effective communication, collaboration and organisation within the team. The Team Co-Ordinator will be responsible for overseeing daily standup meetings, performing administrative duties and maintaining accurate minutes of meetings.

    The role includes performing the team's admin functions, meetings etc., operating within business hours.

    Responsibilities:

    • Facilitate and coordinate daily standup meetings with team members
    • Take detailed and accurate minutes during team meetings, ensuring all important points, decisions and action items are documented
    • Distribute meeting minutes promptly to team members
    • Ticket allocation and monitoring for prescribed customers
    • Ensuring that tickets aren't stagnating for prescribed customers
    • Ensuring that all tickets from prescribed customer systems are created and allocated within
    • Ensure that prescribed customer tickets are actioned within SLA
    • Completing daily reporting tasks
    • Monitoring and ensuring that is up to date
    • Ensure that tickets are assigned to on-shift engineers
    • Ensuring workload is distributed fairly

    Role Requirements:

    • Previous experience in an administrative capacity
    • Exceptional communication skills
    • Proven ability to perform effectively under pressure while maintaining composure
    • Keen attention to detail
    • Friendly and approachable demeanour

    Please apply directly here.

    Please note: due to the high volume of responses, only shortlisted candidates will be contacted.

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