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    Operations Support - Cape Town, South Africa - Progressive IT Resourcing

    Progressive IT Resourcing
    Progressive IT Resourcing Cape Town, South Africa

    Found in: Job Placements ZA C2 - 2 days ago

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    Full time
    Description

    Our Client

    Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Company.

    What will you do?

    Under general supervision schedules operational time of information systems in order to ensure that the information systems equipment is effectively utilized. Recommends standard policies and procedures for providing routine service. Coordinates preventive maintenance requirements with operating requirements. You will be required to work shifts including night shift.

    What will make you successful in this role?

    • Working in shifts; morning, afternoon and night shift on a weekly rotational basis.
    • Following and staying to a specific routine.
    • Assist with management, implementation and configuration of application deployments to multiple target environments.
    • Manage and maintain application platforms to ensure stability and continued high performance of said platforms and applications deployed thereon.
    • Assist in implementing, managing and configuration of environment, platform and application monitoring.
    • Assisting in the constant investigation and configuration of the monitoring solution products to obtain best value for Business.
    • Continual investigation into best practices, methodologies and tooling for deployment, monitoring, release and configuration management and all other relevant disciplines. Documentation of the aforementioned investigation is compulsory.
    • Assist Change, Incident, Project and Release Management resources with reporting and provide consultation around runtime and deployment operations.
    • Build, manage and maintain application platforms and ensure that best practices and governance is adhered to in current and future environments.
    • Ensure that tooling and platform obsolesce is avoided and managed in the form of roadmaps and upgrades.
    • Support of the currently employed toolsets and process.
    • Facilitate the automation of deployment workflows and processes, as well as platform/infrastructure provision and maintenance.

    Qualifications and Experience

    Qualifications

    • Matric
    • NQF5 or Undergraduate Degree in Information Technology/Compacity/Information Systems

    Experience

    • 2-4 years in the field of Information Technology
    • 1-3 years runtime operations support in some form
    • 1-3 years as a basic Linux user
    • 1-3 years in deployment operations
    • Experience with shift work

    Knowledge and Skills

    • Application platform, maintenance, implementation and configuration of the following (or similar):
    • Apache Tomcat
    • Microsoft Internet Information Services (IIS)
    • RedHat JBoss EAP (or Wild fly)
    • Infrastructure/Application configuration management tooling including the following (or similar):
    • DevOps tooling exposure
    • Atlassian JIRA (Issue tracking/work-piece Management)
    • Ansible
    • Chef
    • Puppet
    • Understand the concept of integration of web-based services and practical use of APIs, REST and SOAP services.
    • Understand conceptual makeup of the SDLC and in particular, with regards to the implementation phase, the change in responsibilities based on level of agility.
    • Understanding and practical exposure to the generally accepted CI/CD principles and makeup of the pipeline.
    • Understanding of relationships and integration between host, operating system, platform and application layers. Knowledge of integration between application touch-points such as directory services
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