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    I & O Operations Support Engineer - Cape Town, South Africa - Status Staffing

    Status Staffing
    Status Staffing Cape Town, South Africa

    5 days ago

    status staffing background
    Description
    Our client based in Claremont, Cape Town, is seeking an experienced I & O Operations and Support Engineer to join their team.

    A recent professional profile photo is to accompany your application
    EMPLOYMENT TYPE : Permanent
    SECTOR : IT
    BASIC SALARY : R26 000
    START DATE : A.S.A.P / Immediate

    REQUIREMENTS:
    • Matric
    • Relevant IT Qualification
    • 5 – 7 Years IT experience
    • MCSE / MCITP or Recognised Degree/Diploma
    • Microsoft Server 2008,2012,2016,2019
    • Microsoft Exchange 2016, 2019, DAG
    • Mimecast Email gateway Management
    • O365 /Azure Administration
    • RDS Terminal Services (2016,2019)
    • Active Directory (2012,2016,2019)
    • DNS, DHCP, Routing
    • Windows File Server Management (DFS)
    • ITIL v3/4

    DUTIES:

    IT Operations:
    • Monitoring of all Infrastructure as a member of the I&O team
    • End-User Support for business
    • IT contact centre for business
    • Support Business with Telephony, infrastructure and connectivity and MS operations.
    • Implement and adhere to best practice guidelines, policies, processes and procedures.
    • Ensure technical operational efficiency within the business.
    • Execute business needs, based on identified priorities within the team
    • IT Operational monitoring and reporting
    • Identify, minimize and escalate potential IT risks and opportunities in IT Operations
    • Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team
    • Deliver successful end user support to Business
    • Accountable to I&O Operations Specialist
    Security and User Management:
    • Business application security administrator for core applications.
    • Spot checks on Ad accounts f
    • Assist with IT audits
    • Assist with quarterly security reports
    • Accountable to I&O Operations Specialist
    Infrastructure:
    • Maintain the current functionality of infrastructure technology within the business
    • Implement Infrastructure monitoring benchmarks as identified by the team.
    • Accountable to I&O Operations Specialist
    Lan & Wan:
    • Monitor and support the onsite Lan and Wan for Business
    • Assist users with password resets and connectivity support
    • Accountable to I&O Operations Specialist
    Asset Management:
    • Updating/Maintaining of the asset register for all IT hardware as part of the team
    • Accountable to I&O Operations Specialist

    HOURS:
    • Monday to Friday: 8:00 – 17:00
    Should you meet all the requirements, apply on our website at today.
    Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
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