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    Call Center Agent - Johannesburg, South Africa - CallForce

    CallForce background
    Contract
    Description

    US based client is looking for dynamic outbound agents on a night shift in Sunninghill.

    Successful candidates will receive full product and systems training.

    Responsibilities and expectations (not limited to):

    • Read from a scripted pitch
    • Transfer warm leads to USA agents
    • Meet and exceed hourly/daily/weekly transfer target.
    • Meet exceed Quality Assurance standards.

    Desired Requirements, Experience and Qualifications

    • Matric
    • Awareness of medical terms and disciplines
    • Outbound experience required
    • Excellent verbal communication skills
    • Neutral accent
    • Computer literate
    • Own transport (advantageous not essential)

    Competencies

    • Objection handling
    • Good command of the English language
    • Ability to hold a conversation and think on your feet

    Salary:

    • Paid per productive hours
    • Shift allowance (Shift between 4pm and 4am only)
    • Travel allowance
    • Performance incentives.

    Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.



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