Jobs
>
Cape Town

    Sales Team Leader - Cape Town, South Africa - RMV Solutions Pty Ltd

    RMV Solutions Pty Ltd
    RMV Solutions Pty Ltd Cape Town, South Africa

    7 hours ago

    Default job background
    Description

    Our client stands out as a premier debt counseling firm nationwide, reflecting their exceptional client service and the caliber of their team members.

    They are dedicated to fostering fairness, diversity, and growth opportunities for their employees as an equal-opportunity employer. Currently, they are seeking a Sales Team Leader who is results-oriented to undertake the following responsibilities.

    Key Responsibilities include, but are not limited to:
    Managing a team of sales Lead generators

    Driving team targets in accordance with the department's KPI requirements

    Evaluating data and using the information to boost productivity and ensure steady staff development.

    Managing the collection book at optimal capacity

    Providing encouragement, training, coaching and performance improvement plans to agents where necessary

    Ensuring adherence to compliance requirements through call listening and performance evaluation

    Liaising with other departments to ensure departmental synergy and ultimate company success.

    Ensuring relevant HR documentation is submitted electronically as well as manually.

    Maintaining Quality and compliance


    Qualification:

    • Matric (essential)
    • Related Diploma or degree (advantageous)
    • Clear ITC and criminal record (essential)
    • Min. 2 years' Debt Collection experience (advantageous)
    • Min. 2 years' Debt Review experience (advantageous)
    • Min. 2 years' Sales Team Leader experience (essential)
    • POPI knowledge (advantageous)

    Dialler systems and CRM Competencies:

    • Ability to work accurately whilst under pressure.
    • Ability to understand and communicate complex data and results.
    • Ability to build and maintain relationships.
    • Strong problem solving, decision-making, and conceptual thinking skills
    • Ability to persuade and influence.
    • Proficient in debt collection systems and technologies
    • Excellent verbal and written communication skills
    • Strong Customer Service skills


    Key Competencies:


    Effective communication

    Strong administrative skills

    Excellent time management

    Enthusiastic and passionate

    Problem-solving abilities

    Active listening skills

    Coaching proficiency

    Working hours: 08:00 -17:00
  • Webhelp

    Team Leader

    10 hours ago

    Webhelp Cape Town, South Africa

    **Job Advert** · You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. · We're on the lookout for a determined individual who values th ...

  • Teleperformance South Africa

    Team Leader

    1 day ago

    Teleperformance South Africa Cape Town, South Africa

    **Job Overview** · The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. · **Main Responsibilities (but not limited ...

  • One&Only Cape Town

    Team Leader

    1 day ago

    One&Only Cape Town Cape Town, South Africa

    Team Leader - Fitness Centre · (7262) · At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but won ...

  • amplify5

    Team Leader

    1 day ago

    amplify5 Cape Town, South Africa

    Introducing a brand new UK Utilities Client · amplify5 continue to grow and partner with UK clients.... · We are launching another new UK partnership here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leader ...

  • Webhelp

    Team Leader

    10 hours ago

    Webhelp Cape Town, South Africa

    **Advisor** · **Location** · - Cape Town, South Africa**Language** · - English*** · **Job Advert**: · - You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help othe ...

  • Fempower Personnel

    IT Team Leader

    10 hours ago

    Fempower Personnel Cape Town, South Africa

    **Purpose of the role** · Managing the day to day IT operation 24/7, ensuring Client SLA's are met with regards services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault or request queue below the set ...

  • Careerbox Africa

    Team Leader

    1 day ago

    Careerbox Africa Cape Town, South Africa

    **Purpose** · To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. · **Responsibilities** · **KRA / Main Outputs and Responsibilities** · **Detailed Description** · **Ensure efficient daily operation of ...

  • CME Recruitment

    Team Leader

    1 day ago

    CME Recruitment Cape Town, South Africa

    **CALL CENTRE/SERVICE DESK INDUSTRY** · **CAPE TOWN** · **Purpose**: Manage a team of agents. To efficiently allocate incoming requests to the team, prioritising actions and monitor team resources so that customer deadlines are met · **Minimum requirements**: - Matric - 2 years N ...

  • CallForce BPO Specialist

    Team Leader

    1 day ago

    CallForce BPO Specialist Cape Town, South Africa

    Callforce is an award winning BPO service provider. We have clients in the local and domestic market and offer various call centre solutions. This exciting opportunity is for our USA based client, who specialises in debt management solutions. This is a night shift role. · **You w ...

  • Lancom infrastructure

    Team Leader

    10 hours ago

    Lancom infrastructure Cape Town, South Africa

    Hours: 07h30 -17h00 Monday to Friday · - Regular after hours work - night shifts and weekends · - Reports to: Operations manager · MUST have experience in: · - Network cabling installations · - Fibre optic cable installations · - Wireless infrastructure · - Cable reticulation sys ...

  • Electraholic (Pty) Ltd

    Electrical Team Leader

    10 hours ago

    Electraholic (Pty) Ltd Cape Town, South Africa

    **ELECTRAHOLIC (PTY) LTD** · **Electrical Team Leader** · Formal position title. · **Reports To** · The electrical team leader will report to the senior artisan. · **Job Overview** · Performing tasks as directed by the Line Manager to include assisting with installations, inspect ...

  • Traderoot

    Team Leader Support

    1 day ago

    Traderoot Cape Town, South Africa

    The Support Team Leader is responsible for the operational management of the local Support team, which consists of Support Specialists providing technical support for the Traderoot Enterprise Platform (TEP) in collaboration with clients. · The Support Team Leader needs to be able ...

  • Western Cape Recruitment

    Senior Team Leader

    1 day ago

    Western Cape Recruitment Cape Town, South Africa

    Internationally acclaimed manufacturer has a vacancy for a Senior Team Leader in one of their manufacturing plants in Cape Town. In this role, you must be able to provide effective leadership to ensure production targets are met, be involved in continuous improvement initiatives ...

  • Discovery Ltd.

    Team Leader Admin

    10 hours ago

    Discovery Ltd. Cape Town, South Africa

    **Business Unit**:Discovery Employee Benefits**Function**:Administration and Office Support**Date**:5 Jun 2023Achieve more than · - *** · **YOU BELIEVE** · - Discovery Employee Benefits · Team Leader Admin & Support · - **About Discovery** · - Discovery's core purpose is to make ...

  • National Debt Advisors

    Collections Team Leader

    10 hours ago

    National Debt Advisors Cape Town, South Africa

    **Qualifications and Experience**: · - Matric (essential) · - Related Diploma or degree (advantageous) · - Clear ITC and criminal record (essential) · - Min. 2 years' Debt Collection experience (essential) · - Min. 2 years' Debt Review experience (essential) · - Min. 2 years' Tea ...

  • SA Metal Group

    Payroll Team Leader

    1 day ago

    SA Metal Group Cape Town, South Africa

    **Job Title**: · Payroll Team Leader · **Employment Type**: · Full Time · **Experience**: · 10 to 12 years · **Salary**: · Negotiable · **Job Published**: · 29 August 2023 · **Job Reference No.**: · **JOB DESCRIPTON** · The Payroll Team Leader is responsible for supervising, moti ...

  • RMV Solutions Pty Ltd

    Collections Team Leader

    10 hours ago

    RMV Solutions Pty Ltd Cape Town, South Africa

    Managing a team of Payments and Collections Administrators · Driving team targets in accordance with the departments KPI requirements · Evaluating data and using the information to boost productivity and ensure steady staff development. · Ensuring high collection and retention ra ...

  • Robertson and Caine

    Carpenter Team Leader

    10 hours ago

    Robertson and Caine Cape Town, South Africa

    Reporting to the Group Leader in the Assembly Department, you will fulfil the necessary requirements within the Department to meet the Company's objectives by providing effective leadership to ensure a motivated team and a workstation that enables the manufacture of high quality ...

  • Teleperformance South Africa

    Operations Team Leader

    1 day ago

    Teleperformance South Africa Cape Town, South Africa

    **Job Overview** · The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times. · **Main Responsibilities (but not limited ...

  • International Flavors & Fragrances

    Production Team Leader

    1 day ago

    International Flavors & Fragrances Cape Town, South Africa

    It's an exciting time to be part of the IFF Operations team at our Cape Town location We have a great opportunity within our Manufacturing team, supporting Nourish (ingredients) Operations. · As the Production Team Leader, your main role is to lead the Production team to achieve ...