Team Leader - Cape Town, South Africa - amplify5

amplify5

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Introducing a brand new UK Utilities Client

amplify5 continue to grow and partner with UK clients....

We are launching another new UK partnership here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders with a minimum of 18 months experience in a UK Utilities environment.

We aim to create a high performing centre, with a people and customer centric culture.

The role is based in our world class WeWork office on Strand street in the CBD, with free refreshments, and many community events which support our ethos of putting people first, and equipping them to be the best they can be

Minimum Requirements:

12 Months experience as a Leader of people in a contact centre environment
18 Months experience in a UK contact centre environment, with utilities and telecoms preferrable
Proven track history of excelling in all customer and people based metrics
Proven track record ITO managing sales and retentions
A positive can do attitude, to solving queries

Job Types:
Full-time, Permanent

Salary:
From R15,000.00 per month

Experience: