Team Leader Admin - Cape Town, South Africa - Discovery Ltd.

Discovery Ltd.

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Business Unit:
Discovery Employee Benefits
Function:Administration and Office Support
Date:5 Jun 2023Achieve more than
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YOU BELIEVE

Discovery Employee Benefits

Team Leader Admin & Support
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About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

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Key Purpose of the role

The Primary Function of this role is to manage the daytoday operations within the team to ensure that key business indicators are of an acceptable standard, to assist the team in overcoming barriers to performance and to ensure that leadership of the team is performed according to best practices advocated by Discovery

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About Discovery Employee Benefits

Discovery Employee Benefits

is the first and only employee benefits provider to be shaping employee behaviour, creating healthier and wealthier workforces. It is an exciting business to be in as we reimagine the way retirement savings and life insurance is brought to companies and employees.
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Areas of responsibility may include but not limited to

Accurate assessment, investigation and validation of claims in accordance with the goals, objectives, processes and standard operating procedures
Calculating benefits payable
Ensuring all risks are mitigated and escalated, this includes the identification of fraudulent activity and nondisclosure.
Providing effective, efficient and professional service to all our clients, both telephonically and through written correspondence.
Maintains, report, arrange, organize and update the filing systems and procedures
Responding to queries ensuring they are resolved timeously and effectively and managing workflow
Data analysis and reporting to various stakeholder
Client meetings
Reconciliation of claims
Manage projects relevant to annuities team to ensure delivery within the agreed timeline
Build and maintain with relationships at all levels service providers and internal departments to enhance organizational effectiveness and efficiency
Analyse processes to identify risks and opportunities for enhancements or innovations to continuously improve the team's outputs
Leading and motivating staff

Personal Attributes and Skills

Communication Skills:
able to communicate clearly both verbally and in writing.

Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
Ability to communicate logically and objectively is essential components of this role.
Attention to detail
Very organised
Conflict Management
Expresses opinions, information and key points of an argument clearly.
Probes for further information or greater understanding of a problem.
Relates well to people at all levels.

Education and Experience

Matric with Mathematics
Essential
COP and Intermediate Certificate (Retirement Funds II)
Advantageous
Advanced proficiency on MS Office (Excel, Outlook, Word)
Essential
Knowledge of the Group Life Product
Advantageous
Experience in Employee Benefits/Group Risk
Advantageous
Working experience in payroll/ finance role
Advantageous

years of working experience in leading and managing staff

EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.