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Team Leader
Found in: Talent ZA C2 - 2 days ago
WNS Global Services Durban, South AfricaJob Description · Main Purpose: · An exciting opportunity for a Team Leader has become available on one of our UK campaigns. We are looking for professional, high performance individuals, with sound leadership and problem solving skills that have a passion for people and to be pa ...
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Team Leader
Found in: Talent ZA C2 - 2 days ago
CallForce Durban, South Africa Full time1. Develop and maintain the sales team · Leading a team within the Outbound and telemarketing call centre to meet business requirements · - To guide and support team members · 2. Operational management · Setting, measuring and meeting performance targets for speed, efficiency, s ...
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Team Leader
Found in: Talent ZA C2 - 2 days ago
WNS Global Services Durban, South AfricaJob Description · Main purpose · To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI's to increase the profitability of the business, remaining committed to treating customers fairly · Responsibility ...
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Team Leader
Found in: Talent ZA C2 - 2 days ago
WNS Global Services Durban, South AfricaJob Description · Operational Delivery · • Exceeding client targets and customer expectations at all times · • Create and deliver all required reports for this level · • Deliver contractual and commercial performance through cost and profitability management · • Handling escalati ...
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Sales Team Leaders
Found in: beBee S2 ZA - 2 days ago
Talksure Durban, South Africa Full timeTALKSURE SA is looking for highly motivated, fun, innovative TEAM LEADERS to Join OUR Business and be apart of this Amazing Family. All you need to do is Monitor and Lead a Team of Sales Agents. Start your YEAR being settled in a NEW Job and feeling Safe and Secured knowing that ...
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Production Team Leader
Found in: Job Placements ZA C2 - 2 days ago
Benclo Durban, South AfricaRelevant degree or diploma is advantageous · At least 3 years experience in a similar role within apparel industry · Ensuring orders are delivered on time and in full (OTIF) · Visiting factories to ensure production is on track · Managing a team to ensure targets are met · Repor ...
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Production Team Leader
Found in: Talent ZA C2 - 2 days ago
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Team Leader: Maintenance
Found in: Talent ZA 2A C2 - 5 days ago
TalentCru Durban, South AfricaTotal control of the plant maintenance of equipment and machines. Manage the maintenance team to provide effective Mechanical and Electrical services for maintaining plant and equipment. · Oversee machine moves and Installations of new equipment and machines. · Manage breakdown a ...
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distribution team leader
Found in: Talent ZA C2 - 2 days ago
E2E Staffing (PTY) LTD Durban, South Africa Full timeReporting to the Distribution Manager, the successful applicants will be expected to do the following: · Achieving & maintaining delivery efficiencies. · Maintain outstanding customer service and customer service relationships. · Ensuring high quality delivery standards. · Ensuri ...
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quality team leader
Found in: Talent ZA C2 - 2 days ago
E2E Staffing (PTY) LTD Durban, South Africa Full timeReporting to the Quality Manager, the successful applicant will be responsible for the following outputs: · Supervision and planning of shift QC Inspectors · Monthly Toolbox Talks with Quality Inspectors · Ensuring QC Inspectors are trained and using the correct Test Methods and ...
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Team Leader
Found in: Talent ZA C2 - 2 days ago
WNS Global Services Newlands East, South AfricaJob Description · The key purpose of this role is to lead, coach, develop, motivate and retain a team of advisors while ensuring that we offer the best service to all our customers. · Key responsibilities · • Deliver success against KPI targets and plans, through effective manage ...
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Outbound Sales Team Leader
Found in: Talent ZA C2 - 2 days ago
CallForce Durban, South Africa Full timeLeading a team within the Outbound and telemarketing Call Centre to meet business requirements · To guide and support team members · Setting, measuring and meeting performance targets for speed, efficiency, sales and quality for the team · Driving operational and technological ef ...
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Clinical Pre Auth Team Leader
Found in: Talent ZA C2 - 2 days ago
MMI Holdings Ltd Durban, South Africa PermanentClosing Date2023/03/17Reference NumberMMH Job TitleClinical Pre Auth Team LeaderPosition TypePermanentRole FamilyClient ServicesClusterHealth SolutionsRemote OpportunityNone of the timeLocation - CountrySouth AfricaLocation - ProvinceKwaZulu-NatalLocation - Town / CityCornubia, D ...
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Outbound Sales Team Leader
Found in: beBee S2 ZA - 2 days ago
Talksure Umhlanga, South Africa Full timeTalksure SA are growing and we are on the hunt for exceptional leaders to join our team Here at Talksure we pride ourselves at being people focused and growth orientated. We thrive on seeing out teams earning, learning and Growing · As such we are looking for Junior leaders that ...
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Quality Assurance Team Leader
Found in: beBee S2 ZA - 2 days ago
Talksure Umhlanga, South Africa Full timeTalksure is looking for a highly qualified Quality Assurance Team LeaderMAIN PURPOSE OF THE ROLE · Oversee and manage the day-to-day operations of a Quality Assurance team · DUTIES AND RESPONSIBILITIES · To ensure customer satisfaction through monitoring agent interaction with th ...
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Store Manager – Pavillion
Found in: Job Placements ZA C2 - 5 days ago
Service Solutions Durban, South AfricaPremium FMCG brand, international market leader is seeking to employ a store manager to join their team · Requirements · Grade 12 · 3+ Managerial experience in a premium brand needed · Sales driven · Operational abilities · Strong leader · In return company offers Stability, basi ...
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millwright
Found in: Job Placements ZA C2 - 22 hours ago
Key Recruitment Durban, South Africa Full timeMillwright – Pinetown/Durban · An Industry leader in Industrial Automation and Technical Support in the Upper Highway Area has a vacancy for a Millwright. · Main Requirements · Milwright qualification or electrical and mechanical trade. · Mechanical and electrical experience with ...
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Talent Acquisition Specialist
Found in: Executive Placements ZA C2 - 5 days ago
Callforce Direct Durban, South AfricaCallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. · We are seeking a motivated and driven Talent acquisition specialist who will be responsible for driving the recruitment process for our B ...
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Financial Director
Found in: Executive Placements ZA C2 - 2 days ago
HR Genie Durban, South AfricaFinancial Director- Durban · Youve run the hard yards from CA(SA) upwards and established yourself as a leader in financial management and reporting. Whats your next move? · Explore the role: · If you enjoy being part of a smart business with a massive community impact, we have a ...
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Senior Mechanical Technologist
Found in: Executive Placements ZA C2 - 22 hours ago
Set Consulting Durban, South AfricaSenior Technologist – Mechanical · Location: Durban, KZN · Position Overview: · Our client, a leader in the field of mechanical engineering within the built environment, is seeking a Senior Mechanical Technologist in Durban. This pivotal role focuses on building services design, ...
team leader - Durban, South Africa - WNS Global Services
Description
Job DescriptionPeople
· To engage and support staff to adjust to the culture of the campaign and to achieve all KPI's (e.g NPS, Leads, Smarts, etc.), through effective coaching, performance management, and to develop career progression through internal development programmes.
Stakeholder Management
· To ensure successful delivery of any project, programme or activity by engaging with an individual, group or organization that will be affected by a programme.
Analytical
· To practice due diligence when interpreting and reporting of data, as well as to improve team performance and processes through insights which supports the overarching objective of a customer-centric environment.
Financials
· To maintain productivity by ensuring all staff adhere to schedules while managing IR and queries efficiently.
Qualifications· Matric/Grade 12 qualification;
Additional InformationExperience, Knowledge, Skills and Attributes Required:
· A proven track record of delivering against client, customer and business outcomes;
· 2 years' experience in managing a team in the BPO/call center environment