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    Client Contact Liaison Officer - Durban, South Africa - Employ Africa HR Services CC

    Employ Africa HR Services CC
    Employ Africa HR Services CC Durban, South Africa

    2 days ago

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    Description

    Employ Africa are seeking motivated and enthusiastic administrative candidates to contribute to the growth and development of our Client Solutions Team/Department.

    Job Duties:

    • Contact potential clients using information provided from the Client Data spreadsheet and insights from the Client Data Collator.
    • Make cold calls to potential clients, navigating through gatekeepers and different departments to identify the relevant person to speak with regarding Employ Africa's services.
    • Demonstrate persistence and resilience in reaching out to potential clients consistently, understanding that each rejection brings them closer to success.
    • Possess a proactive attitude and the drive to perform repetitive tasks with enthusiasm and determination.
    • Develop excellent telephonic skills and maintain a professional and personable demeanour during interactions with potential clients.
    • Learn and understand the services and benefits offered by Employ Africa to effectively communicate them to potential clients.
    • Continuously update and maintain accurate records of client interactions and progress in the client contact database.
    • Collaborate with team members to strategize and optimize client outreach efforts.
    • Stay updated with industry trends and changes to tailor communication approaches accordingly.
    • Provide feedback and insights to improve the effectiveness of client contact strategies and processes.
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