Client Contact Liaison Officer - Durban, South Africa - Employ Africa Group

Employ Africa Group

Verified Company

Durban, South Africa

2 days ago

Posted by:

Thabo Mthembu

beBee Recruiter

Job Duties:

Contact potential clients using information provided from the Client Data spreadsheet and insights from the Client Data Collator.
Make cold calls to potential clients, navigating through gatekeepers and different departments to identify the relevant person to speak with regarding Employ Africa's services.
Demonstrate persistence and resilience in reaching out to potential clients consistently, understanding that each rejection brings them closer to success.
Possess a proactive attitude and the drive to perform repetitive tasks with enthusiasm and determination.
Develop excellent telephonic skills and maintain a professional and personable demeanour during interactions with potential clients.
Learn and understand the services and benefits offered by Employ Africa to effectively communicate them to potential clients.
Continuously update and maintain accurate records of client interactions and progress in the client contact database.
Collaborate with team members to strategize and optimize client outreach efforts.
Stay updated with industry trends and changes to tailor communication approaches accordingly.
Provide feedback and insights to improve the effectiveness of client contact strategies and processes.