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    Senior Sales - Cape Town, South Africa - West Coast Personnel

    West Coast Personnel
    West Coast Personnel Cape Town, South Africa

    2 days ago

    West Coast Personnel background
    Description

    Senior Sales & Operations Consultant Salt River R20 000 CTC per month

    We are looking for a competitive, driven, perfectionist person, who is self-motivated to reach

    your own, high standards. You must be flexible, with your own, reliable transport, since the

    industry is unpredictable and sometimes necessitates long, erratic hours. You must have strong

    administrative abilities since you will deal with many different bookings at the same time, and

    you must be able to keep them all in order. You must also be willing to take on certain after-hours

    stand-by duties and jump in wherever the team needs your help. BBBEEE Company.

    Minimum requirements for the position:

    Grade 12

    Own, reliable transport

    Code B Drivers License

    Flexibility with regard to working hours

    A strong verbal and written command of English

    The ability to concentrate well and keep your focus under pressure

    Attention to detail and accuracy

    Proven computer skills

    A driven personality, with the will to do things right and meet your sales targets

    Strong administrative, organizational abilities

    Advantageous for this position:

    Experience in the travel-, transport- and hospitality industry

    Experience in waitressing / waitering

    Experience with a booking system of some kind

    Sales- and client service experience

    Summary of main Job Functions:

    The main responsibility of a consultant is to ensure that all bookings are made correctly and

    executed accordingly, delivering excellent service to our clients and guests.

    Bookings are made telephonically or via email, and accurate records must be kept.

    There are also some operational duties that accompany the occasional standby duty and duty weekends.

    Action telephonic booking requests, promptly and accurately

    Provide the requested service to agents or clients specifically allocated to you, ensuring their

    • ongoing satisfaction

    Quotes must be sent promptly, with correct rates, gathering accurate and complete

    information

    Except for clients with credit facilities, payment must be ensured prior to delivering a

    service

    Complete waybills accurately and on time

    Attach all supporting documents to the waybills

    Make sure that all entrance fees are noted

    Ensure that any changes are communicated to and actioned by the Operations Team

    Telephonic standby duties after hours, on certain evenings of the week

    Attend to any driver problems, queries, breakdowns, and complaints received on the duty phone, until the next morning

    Despatch guides/drivers on Saturday and Sunday mornings

    Ensure that drivers pitch up for services

    Ensure that all scheduled vehicles leave the depot on time to deliver their services, according to the schedule

    Correct waybills, if last-minute changes are made during the weekend

    Attend to any driver problems, queries, breakdowns and complaints received on the duty phone, during the weekend (coming into the office, if necessary)

    Correctly action any new bookings made during the weekend

    Assist the Operations Team in general, where necessary

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