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    Infrastructure Operations Manager - Centurion, South Africa - Plus1X Solutions (Pty) Ltd

    Plus1X Solutions (Pty) Ltd
    Plus1X Solutions (Pty) Ltd Centurion, South Africa

    Found in: Executive Placements ZA C2 - 1 week ago

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    Full time
    Description

    +Onex is hiring an Infrastructure Operations Manager who will be responsible for the Operational Management of the company's data center and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including day-to-day management of the relevant Support Teams, IT suppliers, ITIL processes and practices and associated reporting.

    MINIMUM WORK EXPERIENCE REQUIRED

    • Minimum 10 year's working experience in a network, data center, IT service management, IT service desk and cyber security IT environment
    • Experience in operational technology will be an added advantage.

    KEY PERFORMANCE AREAS

    • Implement continuous improvement aligned with strategic direction and actively participate in the assessment of IT-related strategies, roadmaps, and standards.
    • Provide operational inputs into hosted infrastructure, network, IoT and cyber security strategies.
    • Assist with the formulation of the infrastructure technology, architecture, roadmap, and cyber security standards for the group.
    • Formulate strategies for IT Operations, EUC, ITIL and Service Desk as well as Standard Operating Procedures and align to the operational function to ensure optimal service delivery.
    • Ensure alignment to the horizontal IT strategic integration.
    • Plan, negotiate and implement optimal technology services, without compromising system integrity.
    • Provide 360-feedback on interactions with the business to align and prioritize IT operational aspects based on business strategy.
    • Oversee day-to-day IT operations.

    TECHNICAL KNOWLEDGE/COMPETENCIES

    • Excellent knowledge of the data center, network, IoT, cyber security, ITIL, EUC and Service Desk environment
    • Excellent Crisis management and Problem-solving skills
    • Service Delivery and Contract Management
    • Customer Service Orientation
    • Project Management skills
    • Presentation skills
    • Manage and maintain the relationship between Business IT Support and Business Infrastructure needs.
    • Excellent MS Office skills

    If you are a proactive and driven individual with the requisite experience and expertise, we encourage you to apply and be part of our innovative team at Onex.

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