- Handle walk in customer escalation
- Serve as an intermediary between the customer service team and repair technicians
- Working experience in the service industry
- Technical background (Advantageous)
- IT qualification (Advantageous)
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Service Management Lead
1 week ago
Vodafone Midrand, South Africa**Role purpose**: · The Service Management Lead role is responsible for leading, prioritizing and managing VFS IT Service Management Practice related to: · Incident and Problem Management · Change management · Continuous Service improvement · Monitoring and Alerting · SLA and OLA ...
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Customer Service Lead
1 day ago
McCormick & Company Midrand, South Africa. · **Position: Customer Service Lead** · **Based: Midrand, South Africa** · Reporting to Senior Supply Chain Manager you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping c ...
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Big Data Services Lead
1 day ago
Absa Bank Limited Sandton, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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Customer Service Lead
1 week ago
Staff Solutions Johannesburg, South Africa**Gauteng**, JHB - Central** · **Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable)** · **Our client in the manufacturing sector is seeking a Customer Service Lead to join their Johannesburg team** · **Requirements**: · *** · - **Senior Certificate or hi ...
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Service Now Lead
6 days ago
Boardroom Appointments Johannesburg, South Africa**Requirements**: · - Collaboration with service providers, suppliers, and other consultants in · - Group Digital Technology to design, develop, and implement required solutions in ServiceNow · - Provision of value-based assessments and workshops to facilitate in maximizing busin ...
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Service Standards Lead
1 week ago
Bidvest Facilities Management Johannesburg, South Africa**ROLE PURPOSE** · Managing the quality of the services rendered by internal teams; overseeing multiple activities by planning, implementing, executing and monitoring the services that are provided on a respective contract. Ensuring accurate delivery of these services against the ...
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Lead: Financial Services
1 day ago
Talent Source Johannesburg, South AfricaWe a Financial Services unit looking for a Lead who will manage the development and expansion of the company's trade finance program. You should have a strong understanding of international trade and the common issues that businesses confront when operating globally, such as poli ...
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Service Now Lead
1 week ago
NTT Johannesburg, South AfricaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Service Excellence Lead
1 day ago
Nedbank Johannesburg, South Africa**Job Requisition Details** · - REQ# Location: Johannesburg, Gauteng- Closing Date: 09 November 2023- Talent Acquisition: Bongiwe Mchunu- Job Family- Sales and Services · - Career Stream- Client Service · - Leadership Pipeline- Manage Managers · **Job Purpose** · - To effectively ...
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Team Lead Protection Services
1 day ago
Planet10 Johannesburg, South AfricaGoldenRule is currently engaged in an exciting project and hiring for a major in the mining sector. · We require the skills of a Team Lead Protection Services to be based in Rustenburg '† Must have 4 years experience in the Desk Side Services domain. · - 4-Years relevant technica ...
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Technical Lead Digital Services
6 days ago
Royal HaskoningDHV Johannesburg, South AfricaWe are looking for a talented Systems Analyst to join our Digital team. · This is a very independent role and requires the individual to be self-motivated, energetic, and comfortable working in a dynamic environment. The projects are broad, and you will work closely with business ...
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Purchasing Lead for Service Business
6 days ago
FLSmidth, Inc. Roodepoort, South AfricaDo you want to make a difference in the world and contribute to a sustainable future? · We believe we can develop the technology and gain the know-how to make a difference. It's a big responsibility, and we are committed to making an impactful positive change. We need your skills ...
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SITA Centurion, South AfricaTo Lead Architecture, Solution Development, Implementation and Support of all Service Management and SITA · Internal Solutions while maintaining an active communication line with internal and external clients, to ensure the · solutions meet client expectations. To facilitate the ...
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Ras Client Services Team Lead
1 week ago
FirstRand Johannesburg, South AfricaJob Description · To lead a client facing team of professionals by ensuring delivery of quality and consistent service to the organisation's internal and external stakeholders · To proactively manage the team's day to day deliverables and ensure the team meets and exceeds client ...
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Senior Design Lead: Financial Services
6 days ago
Viv Gordon Placements Johannesburg, South Africa**Responsibilities**: · - Potential to re-design current branding · - Design and maintenance of the company's online site · - Presentation design for the group - corporate finance team is based in Johannesburg · - Design of all company marketing material including brochures etc. ...
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FirstRand Johannesburg, South AfricaJob Description · - Achievement of targets for business. · - Understand, read and anticipate the market and clients needs to design and deliver innovative, customized value adding solutions to portfolio of clients. · - Deliver exceptional service that exceeds clients' expectation ...
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External Sales and Service Advisor Lead Obr
1 week ago
FirstRand Johannesburg, South AfricaJob Description · - Achievement of targets for business. · - Understand, read and anticipate the market and clients needs to design and deliver innovative, customized value adding solutions to portfolio of clients. · - Deliver exceptional service that exceeds clients' expectation ...
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Cloud Service Division Gtm Enablement Lead
1 week ago
NTT Ltd. Johannesburg, South AfricaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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External Sales and Service Advisor Lead Obr
3 days ago
FirstRand Brakpan, South AfricaJob Description · - Achievement of embedded value hurdle rates/targets. · - Increase in average balance of the Business Unit assets as defined in the Financial Performance Report of the Business Unit. · - Track, control and influence sales activities with the specific aim to achi ...
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Sales Support Coordinator
1 week ago
SaiFleet Midrand, South Africa**Sales Support Coordinator** · We are a car rental company based in Johannesburg looking for a Sales Support Coordinator to work in our offices based in Halfway House, Midrand. We offer a long-term rental solution to our clients (Corporate & Individuals). · We are looking for an ...
Customer Service Lead - Midrand, South Africa - People Dimension
Description
Duties & Responsibilities
Desired Experience & Qualification
Package & Remuneration
R pm