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    Customer Service Representative - Cape Town, South Africa - Mindmatch Consulting

    Mindmatch Consulting
    Mindmatch Consulting Cape Town, South Africa

    Found in: Talent ZA C2 - 6 days ago

    Default job background
    Full time
    Description

    Are you interested in joining our client's team of call centre agents, do you have a passion for customer service?

    We are looking for call centre agents to join our client's team in Durban Kingsmead | Umhlanga

    This is a permanent role

    Hours: Monday to Sunday in Rotational shifts 24/7

    Salary:

    Basic: R5250

    Attendance bonus: R1000

    Shift Allowance: R1000 (0nly applicable if they are working evening shifts)

    Once they have completed training (4 – 6 weeks campaign dependent) they will qualify for:

    Medical Insurance

    Funeral Cover

    Plus Performance Bonus or Commission (campaign dependent)

    Start Date: 13 November

    Risk Assessments: these are done by the Client

    They will need to get 25 wpm (typing)

    60% on their grammar so ideally ask them what they got for English in matric

    They must articulate and speak well,

    To be successful in this role, you will need:

    At least 1 year of customer service experience, including BPO

    A strong customer service background and excellent communication skills

    A professional and fluent level of English

    A valid matric certificate

    Clear criminal record

    Career development and growth plan - a great opportunity to expand on your career.


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