- Provide exceptional customer service through various channels, including phone, email, and chat.
- Handle customer inquiries, complaints, and requests in a professional and timely manner.
- Effectively resolve customer issues, striving for first-call resolution and customer satisfaction.
- Maintain accurate and detailed records of customer interactions and transactions.
- Meet or exceed individual and team performance goals to ensure customer satisfaction and business objectives are met.
- Proven experience as a Customer Service Representative in telecommunications/insurance/financial/logistics or healthcare industries (minimum of 2 years).
- Must be a fluent English speaker with excellent communication skills, both verbal and written.
- Ability to empathize and effectively handle customer concerns with patience and professionalism.
- Familiarity with CRM systems and ticketing platforms.
- Proficient computer skills, including MS Office Suite, Google Suite and web-based applications.
- Strong multitasking skills, with the ability to navigate between multiple systems and applications simultaneously.
- Competitive salary range of 20, ,000 Rand per month.
- Work remotely from your preferred location.
- Ongoing training and professional development opportunities.
- Opportunity to work with a reputable company.
- Career growth potential based on performance and demonstrated skills.
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Service Representative
2 days ago
West Coast Personnel Mowbray, South AfricaPublished · - Feb 17, 2023 · - Location · - Mowbray, South Africa · - Category · - Business · - Job Type · - Contract · - Salary Type · - Monthly Salary · - Salary · - R 7500pm · **Description**: · **Service Technician (Multi-Sensory Branding) (Mowbray, Cape Town) 6-Month Contrac ...
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Customer Service Representative
2 days ago
Webhelp Cape Town, South Africa**Customer Service/Support** · **Location** · - Cape Town, South Africa**Language** · - English*** · **Job Advert**: · - Do you have 12 months' experience working in an international contact centre environment? What if you could make your job fit your lifestyle instead of it bein ...
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Customer Service Representative
2 days ago
Konig Digital LTD Cape Town, South AfricaPosition: Customer Service Representative · Company Overview: · Local Internet Marketing (Pty) Ltd is a leading digital marketing agency based in Cape Town, South Africa. We specialize in providing innovative and effective digital marketing solutions to businesses of all sizes. O ...
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Customer Service Representative
5 days ago
Ampersand Communications (Pty) Ltd Cape Town, South Africa**Department**: Call Centre · **Location**: Brickfield Canvas, Woodstock Cape Town · **Reporting to**: Call Centre Team Leader · **Overview**:As Customer Service Representative, you will be responsible for updating customer and vehicle records, conducting CSI & data update calls ...
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Customer Service Representative
2 days ago
Foundever Cape Town, South Africa**Customer Service Advisor** · **Salary** - Minimum 7500 per Month Plus Medical & Pension. · **Location**: · - Waterfront Cape Town. · **Working Pattern** - 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ depen ...
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Customer Service Representative
2 days ago
Webhelp Cape Town, South Africa**Job Advert** · Do you have 12 months' experience working in an international contact centre environment? What if you could make your job fit your lifestyle instead of it being the other way around? · We're a global technology and services leader that powers the brands of the fu ...
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Customer Service Representative
2 days ago
Foundever Cape Town, South Africa**Customer Service Advisor** · **Salary** - Minimum 7500 per Month Plus Medical & Pension. · **Location**: · - Waterfront Cape Town. · **Working Pattern** - 40 Hours per week between Monday to Sunday 08:00 - 22:00 (you would need to be fully flexible to work between these hours) ...
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Client Services Representative
4 days ago
Unique Personnel Cape Town, South Africa**Job Number** · - 71919 · **Job Type** · - Permanent · **Job Title** · - Client Services Representative · **Computer Skills** · - MS Office · **Industry** · - Transportation - Logistics · **City** · - Cape Town · **Province** · - Western Cape · **Client Liaison** · - Liaise with ...
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Customer Service Representative
2 days ago
Gateway Cape Town, South Africa**Company Overview**: · We are a fast-growing company in the claims management sector, committed to providing our customers with exceptional service and quality products. Our team is passionate about helping people and creating a positive impact for every customer. · **Responsibi ...
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Customer Service Representative
4 days ago
iContact BPO Cape Town, South AfricaiContact Bpo is looking for passionate Customer Support Associates to join the family. Be a part of a dynamic team that is driving innovation. · Hours of Work: Aligned to Usa & Canada Operational Requirements · Job Functions: · - Provide assistance to Canada/Usa clients by locati ...
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Customer Service Representative
2 days ago
PT. Teknologi Perdana Indonesia Cape Town, South AfricaWe are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way peop ...
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Client Service Representative
4 days ago
Pragma Cape Town, South Africa**Job Advert Summary**: · At Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy.We encourage people w ...
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Customer Service Representative
4 days ago
Compare The Networks Ltd Cape Town, South Africa**About us** · We are a UK-based company, and we are looking for a customer care agent to help manage the overflow of customer queries. We have been trading since 2008 and are proud of the care we give our customers; if you are chatty and friendly, we want you · **About the role* ...
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Customer Service Representative
4 days ago
Teleperformance South Africa Cape Town, South AfricaThe purpose of this role is to safeguard, develop and enhance customer loyalty and value by providing excellent customer services. Additionally, the role involves providing the customer with knowledgeable information by identifying and promoting significant products and services. ...
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Customer Service Representative
5 days ago
Doves Funeral Services Observatory, South AfricaWe currently have a vacancy for a**:Customer Service Representative **based at the **Doves Observatory Branch, Western Cape.** · **Starting Salary**: Market related · **Key Performance Areas**: · **RECEPTIONIST DUTIES** · - Welcomes visitors by greeting them, in person or on the ...
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Freight Customer Service Representative
4 days ago
Complement Recruitment Cape Town, South Africa**Customer Service Representative - Brackenfell** · **Salary: R12-15K Negotiable** · **Purpose of Position**: · The purpose of the Customer Service Representative is to ensure all customer needs and requirements for our services are met on time. You will be the liaison for the bu ...
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Healthcare Customer Service Representative
4 days ago
Catena Cape Town, South Africa**About Catena**: · **About the job**: · Our client is a modern men's healthcare company focused on boosting men's confidence through science and a trusted network of practitioners. Our client's aim is to help men tackle stigmatized conditions like Hypogonadism by making educatio ...
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German Customer Service Representative
2 days ago
Tech Mahindra BPS Cape Town, South AfricaThis is an amazing opportunity for **German** Speakers to move to Hungry / Romania for great work opportunity, wherein support will be provided in visa processing for relocation to Romania or Hungry. · **Job Responsibility** · - Efficient and effective response to German-speaking ...
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Customer Service Representative
5 days ago
CARTRACK (PTY) LTD Rosebank, South AfricaCustomer service agent · Job description · Do you have the ability to problem solve and work independently under pressure in a dynamic environment? we're looking for experienced Customer service agents with a proven track record to call and maintain clients. · **Experience**: · - ...
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Virtual Customer Service Representative
3 days ago
BeBee Professionals is looking for a Virtual Customer Service Representative to join our team in Cape Town. · The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints. · The id ...
Remote Customer Service Representative - Cape Town, South Africa - United Staff Source
Description
Are you an experienced Customer Service Representative looking for an exciting opportunity to work remotely from the comfort of your own location? We have an need for hundreds of remote remote customer service Representatives in the United States. Please only apply if qualified and follow the application instructions completely.
Responsibilities:
Requirements:
Benefits:
How To Apply:
We are hosting a live webinar to give you an inside look into United Staff Source and this amazing remote opportunity.
The webinar will be with our Director and you will be able to ask questions and learn more about our company, the positions that are available, the training, and more.
You must attend the webinar to apply
Click the link below to fill out your job application and register for the webinar.