- Maintain a client base per rep in your team
- Ensure quotes are completed and send within 4 hours or 24 hours for items that need be sourced
- Ensure that the pricing is accurate
- Follow up on quotes within 24 hours of it being send and again within a further 24hour period if the customer has not yet decided
- Have concise and clear communication with reps in your team regarding client's requirements
- Arrange visits for reps
- Tele sale to customers on a regular basis
- To ensure that the overflow is handed over
- To promote new business through an organised and outgoing prospecting system
- To investigate and maintain an up to date and competitive customer recording system
- To report any significant competitive activity in your territory
- To investigate new lines that may sell well in your area with a view to perhaps adding to Companies range
- To approach all situations with the organisation's point of view and welfare in mind
- To ensure that all orders are completed in 7 days or the date the client requires
- To submit weekly an accurate and comprehensive report detailing your activities, problems, and opportunities
- To submit orders prior 15h00 for the next day's delivery
- To follow up with any outstanding orders in dispatch
- Log and immediately attend to customer complaints and see to it that appropriate action is taken by the relevant department
- All calls/quotes/correspondence to be uploaded on Microsoft planner daily
- To achieve the sales target which is set by management and agreed by you
- If you do not achieve your quarterly target two quarters in a row, the failure to reach the target will be constructed as sufficient grounds for dismissal
- Always be on time
- To have the ability to take responsibility for performance of duties.
- To be able to organise and prioritise work.
- To be able to communicate with clients and co-workers
- To offer superior service to clients.
- To assist to keep the appearance of office neat and tidy.
- Teamwork
- Assist management with any other reasonable requests
- Your overtime should be limited
- Proficient in Afrikaans
- Reside in Witbank
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Internal Sales Representative - Eastern Cape, South Africa - Finding Personnel (Pty) Ltd
Description
INTERNAL SALES REPRESENTATIVE
PPE Equipment
Witbank
CTC - R plus commission
Objectives and Responsibilities
Performance based Assessments
General