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Port Elizabeth

    Sales Representative - Gqeberha, South Africa - Staff Solutions Recruitment

    Staff Solutions Recruitment
    Staff Solutions Recruitment Gqeberha, South Africa

    1 week ago

    staff solutions recruitment background
    Description
    Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in the Port Elizabeth region to sell chemicals to the Hospitality and Laundry/Food and Beverage industries- to exemplify the brand and grow the branch.

    Key Performance Areas

    Business Development
    • Maintain brand reputation and ethos of business in a professional manner.
    • Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
    • A client call planner must be completed and repeated in a 4-to-6-week cycle.
    • To monitor sales and gross profit activities.
    • Present and sell company products and services to current and potential clients.
    • Follow up on new leads and referrals resulting from field activities.
    • Provide product demonstrations at new and existing clients.
    • Develop new business opportunities at existing clients (upselling).
    • Meet the agreed sales targets.

    Customer Relationship Management
    • Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
    • Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
    • Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
    • Always provide prompt service and assistance.
    • Assist with deliveries to customers in unforeseen circumstances.
    • Attend to customer needs concerning the best suited products and their efficient use.
    • Manage account services though quality checks and other follow-ups.
    • Carry out technical installations, repairs and maintenance of equipment where necessary.
    • Demonstrate the companys consultative sales approach; leverage hands-on service to enhance our total value to the customer.
    • Provide emergency service coverage after hours to appreciative customers.
    • Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
    • Learn customers operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.

    Communication and Feedback
    • Attend and participate in all sales meetings.
    • Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
    • Assist in providing the Sales Manager with relevant Service Report data.
    • Submitting a weekly sales/technical report to Sales Manager.
    • Adhere to Company Data and Communication Policies.
    • Use prescribed templates where available.
    • Comply with deadlines where set/required.

    Administration Services
    • Assist the Debtors department with the following up of monies when required to do so.
    • Ensuring that new clients have the correct cash or credit application forms completed.
    • Provide updated client contact information.
    • Manage product merchandizing in the market and exercise and maintain brand image control i.e. stickers, wall charts, etc.
    • Provide prompt quotations to clients within 24 hours of visit and ensure follow-up of quotes.
    • Ensure HSE standards (as relating to our product supply) are maintained on client sites.
    • Perform Stock Management and stock-taking regularly where required to do so.
    Self-Development
    • To continuously broaden your product knowledge in chemicals, dosing equipment and cleaning systems.
    • Strive continually to keep abreast of changes in the industry.
    • Attend all training courses as provided by the company from time to time.
    • Work on improving your selling skills through self-study.

    Experience and Qualifications
    • Three years experience in a similar sales environment will be essential.
    • Proficiency in Microsoft Office with intermediate level is preferred.
    • Excellent selling, presentation, communication and interpersonal skills.
    • Negotiation skills.
    • Own vehicle and valid driver license.
    • Excellent organizational skills & good multitasking skills.
    • Ability to meet deadlines.
    • Be bilingual.

    Personal Attributes
    • Healthy, Positive and Self-Motivated individual.
    • Patient, tactful, diplomatic and approachable.
    • Ability to stay calm under stressful situations.
    • Good situational awareness.
    • Excellent spoken and written communication skills.
    • Respect the importance of confidentiality.
    • Good organising skills.
    • Good problem-solving skills.
    • Team Player.
    • Be able to work accurately, with good attention to detail.
    • Presentation skills for presentations
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