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    public sector team leader - East London, South Africa - E2E Staffing (PTY) LTD

    E2E Staffing (PTY) LTD
    E2E Staffing (PTY) LTD East London, South Africa

    1 day ago

    Default job background
    Full time
    Description

    ROLE OVERVIEW

    We are seeking a highly motivated and experienced Public Sector Team Leader to join our team. Candidate will be responsible for a portfolio of buildings of which will encompass the full function from lease onboarding to reconciling cash books.

    RESPONSIBILITIES

    Leasing administration, billing, and receipts/refunds

    • Maintain tenant files, DPW remittances, DPW correspondence files.
    • Ensure billing corresponds to lease, renewals, and addendums.
    • Allocate tenant receipts and keep record of all transactions.
    • Investigate all un-allocated receipts and clear against tenant accounts as per remittances.
    • Process corrections of misallocations and unidentified receipts daily.
    • Prepare tenant consumption reports monthly.
    • Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times.
    • Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll.
    • Ad-hoc invoicing and credit notes to fix or adjust billing.
    • Liaise with legal department about future renewals & Lease agreements.

    Tenant Collections

    • Maintain good relationships with all tenants.
    • Collection of monthly rentals due for portfolio.
    • Reconciling of accounts with daily collection reporting per region to management.
    • Reconcile regional schedules and follow up payments per region.
    • Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
    • Ensure that queries on any outstanding balances and/or short payments and/or other issues are attended to and follow-up on balance of payment.
    • Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
    • Prepare Reconciliations for the whole DPW portfolio monthly for monthly arrear analysis for management.

    Tenant Liaison

    • Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings.
    • Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to.
    • Create a network of correspondence in each DPW Region as to how and where to report certain matters pertaining the tenant.
    • Effective relationship management ensuring that accounts are paid on time.
    • Maintain good relation between internal departments (legal, municipal, maintenance) and tenant.

    Accounts payable (debtors and creditors)

    • Reconciles processed work by verifying entries and comparing system reports to balances.
    • Record account expenses by cost centre and invoice details and help with audit queries that arise.
    • Maintain accounts by verifying and posting account transactions i.e 55201 G/L & Cashbook.
    • Receipt Reversals and recaptures in Cashbooks.

    REQUIREMENTS

    • Grade 12
    • Relevant Property Qualification
    • Diploma in Accounting/Finance Advantageous
    • 2 years' experience in Team Management / Supervisory (Non-Negotiable)
    • Property experience (Non-negotiable)
    • Collections experience (Non-Negotiable)
    • Intermediate Excel skills
    • SAGE experience
    • MDA experience
    • Driver's License (Must)
    • Must be willing to travel.

    SKILLS

    • Ability to work as part of a team.
    • Friendly, helpful and service-orientated.
    • Analytical / accurate / attention to detail.
    • Numbers orientated.
    • Good Verbal and written communication skills.
    • Client management skills.
    • Planning and organizing
    • Assertive and energetic person.
    • Ability to adapt to change.
    • Achievement oriented.
    • Deadline-driven, with a sense of urgency/result-orientation.
    • Time management.
    • Ability to work under pressure.
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