Public Sector Team Leader - East London, South Africa - E2E Staffing (PTY) LTD

E2E Staffing (PTY) LTD
E2E Staffing (PTY) LTD
Verified Company
East London, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

ROLE OVERVIEW

RESPONSIBILITIES
Leasing administration, billing, and receipts/refunds

  • Maintain tenant files, DPW remittances, DPW correspondence files.
  • Ensure billing corresponds to lease, renewals, and addendums.
  • Allocate tenant receipts and keep record of all transactions.
  • Investigate all unallocated receipts and clear against tenant accounts as per remittances.
  • Process corrections of misallocations and unidentified receipts daily.
  • Prepare tenant consumption reports monthly.
  • Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times.
  • Ensure that prebilling reports are checked for accuracy and approved for the next rent roll.
  • Adhoc invoicing and credit notes to fix or adjust billing.
  • Liaise with legal department about future renewals & Lease agreements.
Tenant Collections

  • Maintain good relationships with all tenants.
  • Collection of monthly rentals due for portfolio.
  • Reconciling of accounts with daily collection reporting per region to management.
  • Reconcile regional schedules and follow up payments per region.
  • Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
  • Ensure that queries on any outstanding balances and/or short payments and/or other issues are attended to and followup on balance of payment.
  • Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
  • Prepare Reconciliations for the whole DPW portfolio monthly for monthly arrear analysis for management.
Tenant Liaison

  • Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings.
  • Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to.
  • Create a network of correspondence in each DPW Region as to how and where to report certain matters pertaining the tenant.
  • Effective relationship management ensuring that accounts are paid on time.
  • Maintain good relation between internal departments (legal, municipal, maintenance) and tenant.
Accounts payable (debtors and creditors)

  • Reconciles processed work by verifying entries and comparing system reports to balances.
  • Record account expenses by cost centre and invoice details and help with audit queries that arise.
  • Maintain accounts by verifying and posting account transactions i.e 55201 G/L & Cashbook.
  • Receipt Reversals and recaptures in Cashbooks.

REQUIREMENTS

  • Grade 1
  • Relevant Property Qualification
  • Diploma in Accounting/Finance Advantageous
  • 2 years' experience in Team Management / Supervisory (Non-Negotiable)
  • Property experience (Nonnegotiable)
  • Collections experience (Non-Negotiable)
  • Intermediate Excel skills
  • SAGE experience
  • MDA experience
  • Driver's License (Must)
  • Must be willing to travel.

SKILLS

  • Ability to work as part of a team.
  • Friendly, helpful and serviceorientated.
  • Analytical / accurate / attention to detail.
  • Numbers orientated.
  • Good Verbal and written communication skills.
  • Client management skills.
  • Planning and organizing
  • Assertive and energetic person.
  • Ability to adapt to change.
  • Achievement oriented.
  • Deadlinedriven, with a sense of urgency/resultorientation.
  • Time management.
  • Ability to work under pressure.
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