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Stellenbosch

    Assistant Spa Manager - Stellenbosch, South Africa - Delaire (Pty) Ltd

    Delaire (Pty) Ltd
    Delaire (Pty) Ltd Stellenbosch, South Africa

    Found in: Job Placements ZA C2 - 4 days ago

    Default job background
    Full time
    Description

    Delaire Graff Lodges & Spa is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service.

    Main responsibilities:

    • To assist in ensuring the effective professional management of the daily operation of the Spa Department.
    • To manage good staff/colleagues' relationships within the department.
    • To assist with training and development
    • To carry out department inspections and report findings to the Spa Manager
    • Ensure the treatment desk is covered at all times
    • Distribute workload evenly
    • Ensure high standards of presentation and cleanliness are maintained at all times within the department.
    • Attend to all complaints
    • Ensure staff are wearing protective clothing where necessary
    • Stock control and orders: consumables
    • Daily room checks
    • Rostering of Spa Therapist
    • Cashing up duties
    • Understanding of Schedule booking system
    • Updating checklists according to operations
    • Process and pack online orders and co-ordinate couriers
    • Updating online stock
    • Process and pack in-house orders placed for Capri

    Main requirements

    • 2 - 3 years' experience as a Senior Beauty Therapist essential.
    • Experience in a managerial role and people management is essential
    • Computer literate with competence in Microsoft Office
    • Relevant qualification in aesthetics ie. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP;
    • Passionate about healing & wellness;
    • Fluent in English;
    • Well groomed;
    • Excellent interpersonal & communication skills.
    • Knowledge of all treatment procedures and products
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