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Cape Town

    Commercial Manager - Cape Town, South Africa - IWG plc

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    Full time
    Description

    Commercial Manager - Leadership Programme

    Location – Flexible within South Africa & Eastern Europe

    Job Purpose

    Our CEO wants to build a pipeline of future leadership talent to continue our growth and diversification. We want to recruit people with outstanding commercial track records and with the drive and talent to reach the very top. Successful individuals will rotate around a number of different departments to broaden their understanding of our business and commercial acumen. Your future growth will be dependent on delivery of outstanding results.

    Key Responsibilities

    The talent programme builds on a very successful previous intakes that have collectively delivered an enormous impact on the business and have been rewarded with material pay and career progression. The scale of the opportunity cannot be underestimated and as such we are seeking exceptional people for these roles.

    A summary of the role dimensions is as follows:

    Take responsibility

  • You think like a leader.
  • You focus on costs, revenue and customers.
  • You take full responsibility and measure yourself in terms of the success of the business.
  • You think in terms of delivering superior value to our customers and our business.
  • Be an expert

  • You need to understand the context, the market, the customers, the product, and the competition extremely well and operate from a strong basis of knowledge and confidence.
  • You are an investigator that uses data to determine how performance can improve, and you validate your analysis by talking to customers, employees, suppliers, and competitors.
  • You are a problem-solver: you decompose issues and take written positions on their solution.
  • Drive the plan / manage projects

  • You need to take responsibility for devising and executing a winning plan.
  • In that plan you crisply define the target, the "what" (as opposed to the how) and manage the delivery of the "what."
  • You make sure real progress is made every single month and have a pipeline of actions planned at least three months in advance.
  • You are disciplined and report weekly, and on time, about the performance, issues, and opportunities of your area of responsibility.
  • Be precise

  • You communicate extremely clearly in writing and verbally. You err on the side of clarity vs. explaining the obvious.
  • You create collateral, training, FAQs, presentations, white papers that are simple, complete, precise, and accessible to anyone that needs them.
  • Behave like a leader

  • You are not just part of the team; you lead the team. You are the hub and everyone else takes your direction.
  • You don't allow others to take you off course.
  • Required Skills, Experience & Qualifications

  • Graduate with a degree from a top tier institution.
  • Ideally trained in a post-graduate corporate programme.
  • Outstanding track record of success, you will have outperformed your peer group in not just academia but in extracurricular activities as well e.g. entrepreneurship, sports, music etc.
  • Experience in a highly commercial role, working in a complex, multi-channel and international environment.
  • Ability to successfully influence multiple stakeholders in a matrix environment.
  • A strong, confident decision maker with a proactive approach.
  • Prioritises well and can manage in a high-pressure environment whilst working to tight deadlines.
  • Outstanding leadership skills.
  • Experience of working within a commercial environment at Management level.
  • Excellent analytical skills with a passionate attitude.
  • A strong desire to succeed.
  • An innovative thinker with a proven ability to problem solve.
  • A desire and passion to beat the competition.
  • Ability to be hands-on as well as strategic and be a trouble-shooter when the business need deems it appropriate to do so.
  • About the Company

    IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

    We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

    As the world's leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

    Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

    Carbon Neutral Workplaces

    IWG's purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

    Leading Employer Award
    IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.

    Join us at


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