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    Claims Team Leader - Johannesburg, South Africa - CallForce

    CallForce background
    Full time
    Description

    CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients.We are seeking a dedicated and experienced Claims Team Leader to lead our claims department effectively. As a Claims Team Leader, you will play a pivotal role in supervising a team of consultants, ensuring efficient and accurate claims processing while providing mentorship and guidance to team members. If you have a strong background in claims, leadership skills, and a commitment to delivering excellent service, we invite you to apply for this position.

    Responsibilities:

    Team Supervision

    Claims Processing

    Coaching and Development

    Quality Assurance

    Customer Servicer

    Performance Metrics

    Reporting

    Policy Adherence

    Qualifications:

    Matric / Grade 12/ SAQA Accredited Equivalent (Essential)

    Regulatory Exam 5

    Relevant FAIS Qualification

    Minimum of 2 years of experience in claims management or a related role

    Knowledge of insurance policies, claims procedures, and regulatory requirements.

    Benefits:

    Competitive salary and performance-based bonuses

    Opportunities for professional development and career advancement.

    Collaborative and supportive work environment.


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