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Durban

    Internal Sales Support Consultant - Durban, South Africa - Quality Connect Staffing

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    Description

    1. Account support

    • Accounts creation
    • vetting and query management
    • Administrative support
    • Ensure Management of accounts with External Sales Rep
    • Proposal and Order Creation
    • Qualify new leads
    • Ensure Target is driven through pro-active account management
    • Daily Follow Ups with Customers and order Generation

    2. Build & develop customer centric capability

    • Continuously improve processes and the customer experience

    3. Customer Relationship Management

    • Build and sustain mutually beneficial relationships
    • Customer liaison

    4. Planning

    • Track and evaluate and results
    • Update sales reports and activities and forecast reporting; Management of diaries

    QUALIFICATIONS

    • Matric and/or Post Matric qualification

    MINIMUM REQUIREMENTS

    • 2 to 3 years sales support/customer service experience in the Steel Industry
    • Steel product knowledge
    • Customer service centric
    • Results driven and customer focused

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